April 2025 by Bob Howe
Really lovely staff, Izzy who served me couldn?t have been nicer or more professional. Highly recommended.
March 2025 by James John
Nice black coffee
March 2025 by Valerie Coates
Under staffed, always a long wait to be served. Often the coffee isn't hot enough and has to be re-made. Some members of staff unaware of which products are gluten free - very important, the customers wanted something to eat with their coffees but didn't get anything. Lost revenue! Not clean enough, particularly the seating. Groups of people are allowed to sit, without drinks - presumably already consumed, at several tables pushed together and/or comfortable chairs at the busiest/peak periods when customers are standing with trays of drinks and food looking for somewhere to sit and there's a queue right back to the door. Ridiculous!
Customers leave because of this, Caffè Nero is a good place for coffee in general, the Northallerton branch is on the small side but it really can be improved!
Wheelchair accessibility: There's a ramp at the double doors
March 2025 by Dan Turner
Good food and service. A little grubby and unkempt.
March 2025 by sara West
Service not great, got told off for my dog being carried. Lady rather rude. Music tad too much
February 2025 by Lee Meredith
On every occasion I have visited , I have been welcomed with a friendly smile. It is always clean and has a lovely atmosphere. The staff there are a credit to the Cafe Nero brand.
February 2025 by Ewa Cieniek
Nice place to have a coffee. The staff is always friendly and you always feel welcome.
January 2025 by Pamela Gerretsen
Had a mix up with takeaway coffee, went back and the staff could not have been nicer or more helpful, 10/10, thank you!
November 2024 by Terry Padden
Dirty tables
Had to ask for plates to be moved
Didn't clean the table
Had to ask again for it to be cleaned
Poor service
November 2024 by Derek Forster
Lovely place nice coffee and chocolate and dog friendly.
September 2024 by Mr Writer
Been visiting here many times over the last few weeks. Great staff, very accommodating, and provides good coffee. There are some trainees learning at the moment, so service can be a little slower on occasions while getting their experience up, but overall I?m happy to continue going back.
September 2024 by Pamela Lyons
Nice and friendly staff
September 2024 by William Gedye
Great coffee good service and plenty of food options. Good location.
June 2024 by Krzysztof Kawecki
All good ?
Nice staff and polite staff. Delicious food and drinks
June 2024 by Angela Sutherby
Lovely, handy , friendly , dog friendly
