March 2024 by Rod
For over a decade Dasha and colleagues have done an excellent job of keeping an eye an my eyes and providing glasses.Shout out to Faisal for excellent customer service.
February 2024 by S J
Just collected a new set of (Free) frames due to an issue with my current Ray Ban frames.. let me tell you - this is a customer service on a different level ??????
February 2024 by Aitch Crow
Great as useual
September 2023 by Milly Barwick
Just wanted to say what fantastic service I received today. Sasha was absolutely excellent and thoroughly helped me choose a pair of glasses and equally the optician Fvehoina (sorry if I?ve spelt that totally wrong) was amazing! Such lovely ladies and it really does make a difference going somewhere where people are nice and the customer service is spot on! I can?t thank yous enough!!!
August 2023 by Paul Johnston
Staff at Middleborough very friendly and helpful.
August 2023 by david wright
Nice and easy to order my prescription glasses on line,fantastic.
July 2023 by Caline Ajaka
First time visiting the store in Middlesbrough and was extremely pleased with their customer service and wide range of specs. The optician was very thorough with the test but mostly impressed by the beautiful young lady who welcomed me and helped me choose new pair of glasses with patience and kindness, I think her name is Anisah if I?m not wrong ?
July 2023 by Suzanne Earl
First time at vision express ..staff lovely..Didn't wait long for my appointment...Every thing was explained to me during the eye test..Very helpful choosing my frames ..No complaints from me
May 2023 by Patricia Ellis
Excellent service. Very pleased to be referred for cataract treatment.
April 2023 by Judith Watson
Staff are super friendly. The optician checking my eyes was absolutely thorough, explaining what tests I needed and why. She even did tests that I'd missed having done at hospital. The service therefore, was excellent.
April 2023 by phil marsh
I booked in for an Eye test in the Cleveland Centre store, from the second I stepped into the shop to the moment I left I was made to feel welcome and was fully informed about everything, from the girls at the desks front of store to the optician ( most wonderful understanding & compassionate Asian gentleman) performing my examination, everything was 10 star plus. Thank you vision express.
April 2023 by Emmanuel Miracle
I was really helped and the customer service was quite awesome. Just the delay in getting my glasses was the only issue as I was told it will take 2 weeks or so
April 2023 by Paul Harrington
Good service on an eye test - only reason for not 5 stars is you can literally get the same prescription glasses online for a 3rd of the price
April 2023 by Olagunju Adesola
Infact visionexpress is wonderful, hospitality is perfect and quick attendance to every of customers needs. Thank you
March 2023 by Alan Johnston
Very helpful staff who have a great knowledge of there job I was very happy with the service I received