August 2025 by Kathleen Rathbone
Tommy looked after me and my family perfectly. Thank you
August 2025 by Nickson Kimeli
Anthony was of fantastic guidance this afternoon. Walking out with a new device.Top draw service. Cheers!
August 2025 by Prem Roy
We came in to buy brand new iphone 16 and we where served by a nice gentleman name Naz funniest guy in the shop really easy to communicate with him and the process went very smoothly with him really loved the experience
July 2025 by Eboh Priscillia
Naz was very helpful from the get go. His customer service was excellent. I would highly recommend.
July 2025 by Alex Enoiu
Had an issue with our three account and popped into the Three store for help. Simon was incredibly welcoming and supportive from the moment we walked in. He took the time to really understand the problem and gave us clear, helpful advice that ended up resolving everything. Honestly one of the best customer service experiences we?ve had?thank you, Simon!
July 2025 by Claire Campbell
We called into the 3 store on Linthorpe Road Middlesbrough as my dad who is 82 was having issues with his phone being unable to make or receive calls. We were greeted by Anthony who helped us by checking to see if it was phone or sim issues, we couldn't of asked for a more helpful and patient member of staff. Excellent service from start to finish. Thank you soo much
July 2025 by Paul Bowcock
Tommy was 5 star thank you
July 2025 by Zero Scale
Very helpful and nice lovely people :)
July 2025 by Christine Walker
I had spent over 2 and a half hours online and on the phone trying to sort a dispute over a new upgrade but to no avail.
I walked into the Middlesbrough branch of 3 to see if they could help me, armed with my evidence that had provoked much anger, stress and despair.
Martin immediately sat me down and went through my complaint with me, investigating the evidence and providing guidance, reassurance and next steps to help me resolve my issue.
I could not praise more his calm demeanour and professionalism. It felt good to be listened to, seen and understood.
My takeaway is that in the future, when it's time to upgrade or renew, I will come instore to be guided by Martin and his colleagues and their sound knowledge. Thank you ?
July 2025 by Jack Ahmed
All the staff, including Katie and especially Naz. Were super helpfull and amazing. First impressions count and this store exceeded all my expectations. Thanks and your a treasure to the retail industry !
April 2025 by Forster Hall
Poor customer service
November 2024 by Nicholas Thompson
Tommy and Monira have been perfect thank you.
October 2024 by Angela Gill
Tommy was lovely, thank you.
September 2024 by Tatenda Tanyanyiwa
I am very very upset to say the least they scammed us out of a lot off money forced my mom to buy something and told her she can return it when she wants and then said she can?t when she came back with it we don?t even use it but we came to terms with it.The bill was £74 very upsetting for something u don?t use but she paid .For some unknown reason this month they took £184from her account without permission!! They didn?t explain or anything this is totally unacceptable and unfair she was crying the whole day and she is devastated.You are telling me we are going to be paying roughly £1000 per year for something we don?t use ! You are evil people and since we have been trying to contact costumer service and getting no reply we are going to sue coz they is no way .With this cost of living where are we going to get the money from.How very much evil of you
August 2024 by Ugwuanyi Stanislaus
Having been recommended by a friend, I went in for a Sim swap and I was advised on the different options available.
Really a nice place with wonderful workers. Looking forward to enjoying their products and services
