“I went to Timpsons last week to get my watch link removed on my watch. Brian was the person in the shop and he seemed like he didnt really want to help me. I felt £10 was slightly high but was okay paying it because I value good customer service. He said I can go to another shop and they would charge me £20. In the end, after adjusting the links the watch felt a little loose and I told him that and he said that's how it should be. I like it to be a good fit and not roll down my wrist. I usually like Timpsons service but this time, I was a bit dissapointed.”
Shoe Repair
“I went to Timpsons last week to get my watch link removed on my watch. Brian was the person in the shop and he seemed like he didnt really want to help me. I felt £10 was slightly high but was okay paying it because I value good customer service. He said I can go to another shop and they would charge me £20. In the end, after adjusting the links the watch felt a little loose and I told him that and he said that's how it should be. I like it to be a good fit and not roll down my wrist. I usually like Timpsons service but this time, I was a bit dissapointed.”