November 2023 by Jason T
2 people serving, no queue and friendly a lady who served me.I found a card that has been left by the previous customer, I handed it over to the teller and she ran after the people who left it. left it.
November 2023 by Subrina Hussain
Exceptional service from Natalie and Lynn.
August 2023 by phil lowther
Always a big queue for 1 server ( 2 if your lucky) . Many staff flitting about not serving people , like just jump on for a bit . Some old man with a walker was stood in queue so long today his knee gave out. Staff emerged then to help , maybe if he wasn't stood up so long he wouldn't have needed you to call him an ambulance. ( Hope he is ok )
July 2023 by Jeannine J
They made me open an account when I can?t tap my card unless I close my open and open another one. Opening my account took 2 months for me to receive a debit card
October 2022 by Geoff Cheesman
Very helpful staff nothing was to much trouble. Thank you so much for your time.
March 2022 by Scott Box
If there was ever a case for online banking this is it. Huge queues and they sat at a single desk for a good 15 minutes. Clearly need more staff. Been here 28 minutes and I'm writing this from the queue.Edit. 38 minutes total just to deposit some coins. Staff were very apologetic
January 2022 by Tricia Hodgson
Visited Middlesbrough Branch this morning because my son lost his card and online access to his account - Very Friendly & Helpful StaffAll sorted in 10 minutes
November 2021 by Ian Aberdeen
Nice and friendly staff, covid safe
July 2021 by Nicholas Dean
Very friendly and helpful staff unlike another bank nearby whose name I won't mention keep up the good work ??
July 2021 by Raashid Mansha
Fast service lovely staff, very friendly and helpful with your situations and solving them
September 2020 by Andy Randall
Very helpful friendly staff always happy to see you
December 2018 by Wandering_unicorn
Went in this afternoon and it was empty, needed some assistance and the man just says go online and read "I'd already gone online and read at the bottom it says for further assistance go to your local branch" which is why I was there. He was practically trying to run away to just go and stand at the entrance look "important". Then another customers walks in and he rushes to great them while we were in the middle of discussing the application. I ended up just walking out because that was just disrespectful, if one doesn't feel like assisting customers then one should stay at home.
September 2018 by Sajid Iqbal
Very close good easy friendly helpful
