February 2024 by Mr Bassquake
Great shop and friendly knowledgable staff
January 2024 by michael wood
Finally bought some speakers after hitting up Richer Sounds in Middlesbrough. Have to say they are tiny but pack a fantastic sound. Dali Oberon 1's just awaiting wall mounts now. The sale guy was spot on and let me listen to several speakers with in my price range and tbh these were above my range but as soon I heard them it was an instant sale. Have to say if you are investing in a decent music system give Richer Sounds a go, and visit their physical store and listen to their staff, also join their free premium club for me excellent discounts as they are cheaper than many online stores and retail outlets. You may have a pleasant and enjoyable experience just like me.
December 2023 by julie jones
My partner purchased a surround sound system on Wednesday and it was delivered the next day. Unfortunately when we opened the box the items were the wrong colour. We contacted the shop and Paul sprung into action immediately to resolve the issue. He kept us informed by email and everything happened as he said it would, the correct colour system was swapped over the next day. The true test of a good company is how they deal with problems, in our case they were fantastic.
December 2023 by Chris H
Helpful and knowledgeable bunch. Sorted my new TV with a quick phone call for advice and to check what stock they had in. Ended up suggesting a TV I hadn't looked at and it ticked all the boxes. Would recommend if you're in the market for TV or tech etc
December 2023 by Neil Wheldon
Great service from Paul on Monday when I was purchasing new CD player and speakers, was given room to try system out with different speakers, no pressure ,decided on Marantz player with Acoustic Q speakers,. Got delivered next day,Paul checked my old Aiwa turntable and said it did not need replacing. Had problem getting speakers balanced,contacted Richer sounds and Stewart solved problem over phone.Excellent sound with cds and was amazed how good John Hiatts ,What Will we do now ,sounded on Spotify Put first album I ever bought .Younger than Yesterday by Byrdsand it sounded perfect.Thanks Paul and Stewart.Neil Wheldon.Did not put TV on all night
December 2023 by Brenda Slater
Very knowledgeable, prompt service. Friendly staff.
December 2023 by Kitten
Excellent knowledgeable,attentive personal service yet again
October 2023 by Nick Bowes
Amazing customer service, staff at Middlesbrough are amazing and there knolage is second to none.Thank you.
August 2023 by Michelle Jones
Bought a tv from Richer Sounds about 2years ago and it just started turning itself off,after contacting the shop and reporting it they were out after couple of days,found the fault and put it right.All of the lads were very polite and efficient can?t fault the service .Would definitely use them again and definitely recommend them.
August 2023 by unknown unknown
Visited and bought a new amplifier, they are the same price as everywhere else but offer you to view the product first eliminating buying blind online, they give a 2 yr guarantee without costing extra or reliance on manufacturers, they usually know what they are talking about and stock only quality items
August 2023 by jock mcbru
Excellent shop with staff that know what they are tracking aboutAnother plus was that we were never out under any pressure at anytime, nor did they try to sell me more expensive TVs.
July 2023 by Google user
Visited and bought a new amplifier, they are the same price as everywhere else but offer you to view the product first eliminating buying blind online, they give a 2 yr guarantee without costing extra or reliance on manufacturers, they usually know what they are talking about and stock only quality items
June 2023 by Darrell Bayliss
Lads are great and don't pressure sell you. I went in n came out with something completely different than what i went in for. Saved money n my lps never sounded better. Spot on lads cheers.
April 2023 by Homestyle Interiors
Visited to upgrade some stuff.The guys were so helpful in advising me on what's what and what does what.Brilliant, I walked out that day with what I needed.Spot on?
April 2023 by johnstearne68
Very knowledgeable and friendly staff members who always look after me.Inly place I buy home tech from now.
