August 2023 by ZoZo Fozo
Came into the store today and was served by a lovely lady called Grace. She did a great job, she had great customer service skills, very smart, well spoken lady and she really took interest in what we were looking for. Also great options in the store for jewellery.
May 2023 by Andrew Telford
Nothing was too much bother made to feel like millionaires
April 2023 by Samantha Johns
Arranged a click and collect as I knew I wouldn't have much time. Arrived at the store just after 9am and still closed. Shop didn't open until 915 the staff could clearly see I was stood waiting but made no effort and carried on chatting. Found this very rude and unprofessional.
April 2023 by William Large
Exspensive but worth the loving from the wife
January 2023 by Ron Baker
It was good lots of good products staff very helpful
January 2023 by Paul Ireland
Quite efficient. Not much of que.
January 2023 by Sandra Ferreira
Nice selection, just sometimes it seems a little pricey
December 2022 by Carolyn choi
Went today with my friend. Stood outside for ages in a queue, for one of the members of staff to come over and be rude. She asked what we came for, we were confused as looking for a ring and having a look in the sale. She snapped and said we weren?t allowed to browse. We didn?t know this and there was no statement saying so. Anyway, the woman made me and my friend both extremely uncomfortable. It?s a shame for the other staff cause they seemed lovely but will take business elsewhere
December 2022 by richard moore
Friendly staff quick service UTB
July 2022 by Jack
I bought an R2D2 charm on offer for £30 as a present. A couple of days later, it literally fell apart. I contacted the live chat and they advised returning in store (I had binned my receipt but still had bank statement as proof of purchase). My daughter went with a friend as I was at work, at which point the woman accused me of having bought two of the charms (they were now further reduced to £15) and would only refund for one!! Will never use again and am a long time customer
November 2021 by Poochie Pootle
A gorgeous store just immensely disappointed that the items I wanted had been discontinued.
October 2021 by Carly Marwood
Lovely, helpful staff. Good prices for lovely jewellery.
September 2021 by Dawn Wrench
Good quality items and very helpful staff
August 2021 by Amanda Townson
Excellent service from this shop. Went over and above to try find what I wanted after visiting Teesside Park Pandora who were very unhelpful and uninterested . I would go the extra distance to purchase from Pandora Middlesbrough for much better customer service. Thank you to the two ladies who were in on Saturday 24th July for excellent service.
November 2020 by Dave Skerrett
Shop and staff are excellent,it's some of the customers, women who don't know what they want and want something to be sold to them
