October 2022 by King ?StayBlesTV? David
Jessica and PJ from Middlesbrough is very rude and unhelpful I?ve spoken to 4 other people from NatWest every day this week and they told me that they can see my missing money and I talked to Ms Jessica ( She don?t have to give me her last name or ID number) today and apparently she can?t see or give me the same information that the previous 4 people I?ve spoke to told me I think this is very unprofessional and I?m not happy at all
March 2022 by myah river
NatWest want to get themselves in order because these past few months I?ve been in the process of opening a bank account JUST to get completely passed from person to person. EVERYONE has been telling me different information!!! It?s been months. Plus one of the workers gave me a huge dirty look and another talked to me like I was stupid. This is my first experience banking, and it?s been nothing but a complete hassle.
March 2022 by AAM
Very good customer service and the staffs are very friendly and helpful. ?
January 2022 by Sir Graham Rodgers
Not enough staff on counters but plenty stood about talking to each other ....the ones that are behind the counters are more interested in meaningless conversations with customers while the large number of people waiting get frustrated.......just DO YOUR JOB.....save chit chat to out of work hours !!
July 2021 by Nicole Beck
I?ve been with NatWest for for 2 years now. Never had a problem GREAT BANKING COMPANY. Apart from this mishap I have experienced? my online banking won?t let me access at this moment and I have tried calling to resolve problem I have had the phone put down on me 3 times now!!!!!! After saying an email will come through no such sort not received a thing! The lady on the phone ended it on me! Absolutely distraught I just want my online banking sorted.
July 2021 by Saeed Harati
Great bank. Great staff. So friendly and helpful.
August 2019 by Afzal Hussain
Good staff , very helpful
March 2019 by Andy Robson
Terrible bank, queue out the door as usual, 2 tillers on, 3 other bank staff walking round aimlessly. Why don't they put another tiller on!!
January 2019 by Dennis Frost
Could do with more staff on the cash counters during busy periods
August 2018 by Wail Abdelrahman
Nice staff , very helpful
January 2017 by Shane Mackenzie
Polite and friendly staff always available to help; One thing I do love about this branch is it's decorated by local landmarks; with a wall-sized photo of the Transporter bridge at the center
September 2016 by Hayley Brown
Melissa and Lisa made my experience at Natwest a quality, personal experience. 5 stars all round :)
