November 2023 by abbie abbie
This is the only good shop in Boro now. The staff are always nice and friendly. We were served by Becky and she was lovely! Thank you for the good experience :)
October 2023 by jennie willis
I had such a lovely experience in the Middlesbrough store today. I finished chemotherapy earlier on in the year and finally my skin is getting better but I am still quite conscious about it. I was looking for some advice around skin care and gentle natural products. The lady who helped me, unfortunately I can?t remember her name, was absolutely lovely, she was knowledgeable, and talked me through what would be suitable for my skin as it is now, without trying to sell me the most expensive products. I always love the fantastic customer service you get in all of the Lush stores, but today really stood out. Thank you ?
October 2023 by Lauren Fountain
Massive Thankyou to the staff in Lush, we visited and we?re looking for a specific bath bomb as it helps our little one when he?s poorly and with him being non-verbal and autistic he couldn?t really communicate with it what he wanted or what was wrong so when we went into the store looking for a lavender bath bomb to try help his flu the lovely lady advised us on a different one with peppermint in etc which she said would help massively, she then wrapped it and gave us it for FREE!! Saying it was her random act of kindness for the day! We didn?t expect this at all and we?re happy to pay, we were blew away by the generosity from the lovely lady she even told us she hopes our boy feels better soon!I didn?t catch her name she was a young lady with long black/brown hair.Just a massive appreciation for the staff, credit to the store, absolute pleasure of a visit!!xx
July 2023 by Maria Wall
Lovely things the smell from the shop drawn-out in very reasonable price
July 2023 by Jordann Gatiss
Fantastic service from multiple employees. Helped me and my daughter choose the right products for my daughters sensitive skin. 100% fantastic service everytime we go in
July 2023 by Stephanie Traynor
Fab shop- friendly and knowledgeable, the shop always looks amazing. Really welcoming and a fun atmosphere.
June 2023 by Rosalyn Thomson
Thank you to lovely Becky at Middlesbrough branch, for your random act of kindness today ( 27/5/23 ), apologies for the tears ( going through a difficult time so you really made my day, my husband agreed too ). Thanks again X
June 2023 by Laura Wharton
Brilliant store - staff are always so friendly and knowledgeable about the products and the company and go out of their way to help you!
June 2023 by Aly B
Disappointed they dont offer anything for beards. Staff were friendly enough and knowledge on products to reccommend however they weren't relevant to what I was after
June 2023 by Karin Duckett
A wonderful shop with friendly staff and amazing products. The staff are always on hand to help ??
June 2023 by Hannah Rickards
Fantastic shop, brilliant, friendly staff with lots of knowledge
April 2023 by Emily Shovlin
We went to lush today and my little boys were made so welcome. The lady chatted to them, on their level, was fun and informative in a way they could understand to help them pick a gift for thier sister. Xx
April 2023 by Rachael Wrigglesworth
The girls are lovely and so are the products
February 2023 by Jonathan Harper
A great shop, really helpful staff, some brilliant products and really local too. I will be returning as a repeat customer as I love their seasonal items!
January 2023 by Kirsten Allen
Lovely shop with very helpful & genuinely nice staff. Only downside it?s very small, so can get rather crowded at peak times.
