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“Was seen by Matthew at skippers lane. He was very helpful. He made me feel at ease and showed me around the showroom. I went ahead with my purchase of a 3 seater and a 2 seater recliner, this was on 31/12/2023.ive read all documents that have come with it and I have been trying for a couple of hours now phoning as I need to query something on my bill. The price if the gliders I will be paying for comes to £60 when I can get them from eBay for less than £20. I'm not happy paying their price.”
“2 lovely lady's today assisted me. They both went above and beyond to ensure great customer satisfaction. Thank you Janet & Janet! You both are doing a fantastic job!”
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
“Visited yesterday for an online click and collect order.
The website checks the stock levels for you, and if in stock its usually ready for you within an hour of ordering.
You recieve a text and email to tell you to collect.
The store is located on a retail park, so the car park and surrounding roads are quite busy.
B&Q has plenty of parking though.
Once in, you need to go to a click and collect area and press a button for a member of staff to come and assist you.
My experience was very good, the young girl who helped me was very helpful and even offered to take my order to the car (I declined).
Whilst there I purchased some other items and used the click and collect tills (not easy with a big order in a trolley to navigate).
Overall a good experience and I would visit here again.”