July 2023 by Michelle Williamson
Started to use this chemist to collect father's medication after abismal treatment from another more convenient chemist,only been three times but so worth going a bit out of our way,the service we have received has been excellent,nice friendly staff,the pharmacist is very knowledgeable and approachable,shop floor well presented ,plenty of seating and very clean,really impressed ?
June 2023 by Michelle Peel
I am absolutely furious with chemist, they have given my script to god knows who on the 9th may and are stating it was me that picked it up, very strange as I got my script delivered I don't go in there.Well they won't get my business again.
March 2023 by Driver Extraordinaire
Wifey behind the till is the most arrogant person I?ve met , they never answer the phone and get prescriptions wrong all the time when you tell them they?re wrong you get a load of attitude.
January 2023 by Anthony Kemp
Displays are always interesting to look at while you wait for your medication.
January 2023 by Stephen Sharkey
My last chemist i had a 40 min wait in queue and some people were stood outside in the rain so i changed to Cohens in north ormesby was in and out in 10 mins friendiy staff and all working hard brill
July 2022 by Penny Mccartney
You couldn't find another chemist as helpful as this one. I wanted to collect my sons prescription, but it hadn't been sent over. They told me what to do and gave me their phone number so I could check it was there before setting off to collect it. What lovely staff always have time to talk to you. Always clean and lots of seats to use if you have to wait for your prescription.
May 2022 by glenn cunningham
Very good parking. Clear access. Staff numerous and competent
March 2022 by vanessa freeborn
Always get my prescription wrong and leave out items and some staff are very rude I cant wait to change chemist
September 2021 by Chris Wolfe
Place is filthy floors and sides don't look like they've ever been cleaned. Box's of prescription piled high and everywhere. Consultation room filled with box's of stock. Staff are rude and inconsiderate. Took them 45 minutes to sort out my prescription. And they had at least 8 staff members and no customers. Just stood about chatting.
September 2021 by Emma Langan
My prescription is never ready when I go to collect it even if I'm late by a couple of days collecting it. I'm sat waiting ages for it to be bagged because staff are too slow or too busy standing around talking. I dread collecting my prescription because of this. They know my prescription is sent by the doctor every two weeks on the same day they just don't seem to want to do it like it's too much hassle for them.
September 2021 by Laura O'Donnell
The pharmacist was helpful previously but struggled to pick up medication recently, saturday staff never answer the phone and the opening times are wrong online. Arrived at 5 to 6 on Monday when it says it shuts at 18:15 they were turning the lights out and leaving. Even if it shuts at 6, the staff should shut at 6 on the dot not have already shut up shop at 5 to, I appreciate it maybe frustrating for staff people turning up at 5 to 6 (even though says until quarter past online) but for people who work until evening this is the only time we can get there.
September 2021 by Michelle Gibson
Benn going to this pharmacy for a couple of years now , staff and pharmacist very friendly , but today was different, last month I was given a brand name of my medication which did not agree with me, collected my prescription which was the same brand that didn t agree with me .The gentleman pharmacist was already with another customer so I asked to speak to the lady pharmacist , I explained the above about the tablets and asked if they had the generic form, .with which I got told that's all we've got not even I'll try to get you some or would you like to try elsewhere .Then to be told we are in the middle of a pandemic as if I didn't know , In my opinion I would advise alot more nicer pleasant customer service coming from the lady pharmacist. Hence I will not be going back anymore.
September 2021 by Mark Bennett
Cohens staff are under the most utmost pressure at the moment but still try to be positive and helpful 3 days behind filling prescriptions and ques out the door today seam extremely short staffed but I for one appreciate all their hard work putting themselves on the front line thank you
September 2020 by James Lynas
What a joke of a place. Pharmacist and chemist staff do not care about confidentiality one bit! Started shouting out what the medical issue was in front of the entire chemist!! Staff are rude, inconsiderate and have zero customer skills. They do not take into consideration the needs and the medical issues that befall on them at all. Honestly disgusted about my experience on 2/3/2020.
July 2017 by TOM SHAW
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