July 2025 by Jess walker
They Literally never help you in this store honestly the older woman are awful
June 2025 by Ray Bun
Judging by the other reviews I'm not the only person to receive rude customer service from the lady working the Argos till, be warned
May 2025 by Hayley Feher
Worst customer service in the history of customer service - non existent!
I placed an order online via the Argos website to collect two summer duvets covers due to the increasing temperatures.
One of the reasons for choosing Argos was the availability of these items and the likelihood that I could collect them today.
Now there is some fault on my part. I simply read collect today and did not read the email through throughly and missed the part that said ?collect from 4pm today?
However when I went in store I was greeted by one lady who took my FT number and said a delivery had just come in and to just wait and do some browsing while she unpacked the delivery? so that?s what I did.
After say 20 minutes I returned to the desk to be greeted by another older woman who was rather abrupt. Greeted me with ?have you read your email?? And told me to get up the email and ?read the green part.? Stunned I told her to bear with me as I did not have my reading glasses on me with it being sunny outside I only had my sunglasses. So I did bring up the email where she proceeded to make me feel incredibly stupid. I informed her if it wasn?t ready to collect immediately I was prepared to just take a walk into town and come back.
She then decided to check in the stockroom using the FT number and just like the previous colleague had said they were in there ready to be collected. She then proceeded to tell me ?to read the emails in future to avoid a wasted journey.? Her attitude and demeanour I found ludicrous I was only half an hour early from the estimated collection time?
I find her attitude appalling and customer service skills were extremely lacking. Yes I admit I made a mistake as a customer but I did not expect to go in today and be greeted by such a rude member of staff and to be spoken to and belittled.
It does put me off from buying anything from here in the future. Next time I?ll take my custom elsewhere. Sadly I was too horrified to take note of her name blond bob and glasses (take note of her appearance and avoid) no customer should go in and be spoken to like that. She has no idea what is going on in other peoples lives and that people do simply make mistakes they are human.
December 2024 by N Rix
Uncooperative and unhelpful staff and Manager. Tried to return a baby monitor that I?d purchased less than a week ago and because I?d taken it out of its plastic packaging and the tie wraps off the leads, they refused to accept it back. Despite it being in the box & not even turned on/plugged in. Their attitude was appalling and they clearly don?t know how to speak to customers. I left the shop and called customer services who have arranged for it to be collected from my home and refunded me. AVOID.
October 2024 by gary carr
Abrupt, uncooperative, and a little bit rude. Older lady with glasses, possibly Jan B on the name badge but didn't have my glasses on.
She wouldn't help me at the till and made me use the self service even though it there was no other customers around. I was in a hurry which was made even worse as there was no receipt given from the self service.
Had to do a refund and repay for the item, so I'm 190 down for 50 pound item, wonder how long before I get the 50 back in my account.
It's no wonder Argos isn't as popular as it used to be when Amazon is as personal as this awful shopping experience.
July 2023 by denim bigwood
do not buy any items from here because they will diffuse a refund and very rude managers and stuff to shocking customer service wood give it a first start at all
June 2023 by Min Bhandari
I ordered Samsung budslive to be collected from Wilson Street sainsbury Argos. However, the ear buds got some sound problem and dit not fit well in my ear. So I went for return next day. The lady in the argos store was so rude and out rightly rejected my statutory customer rights. She even did not tell me to call samsung if there is any problem. I went to the next Argos store in Meadhaven. However, Meadhaven store also refused citing that I already went to Wilson Street Argos and they can not help.I called Samsung customer service. They checked the budslive and found that there was a genuine problem and needs to be replaced or refunded. I went to the store with samsung ref number. However the lady in Meadhaven again refused. I did not give up. I called Samsung and requested cutter service assistant to talk to the lady at Argos store. The lady at argos store, rather than refund, pleading to the Samsung customer assistant if they could repair. But Samsung customer assistant suggested the lady for refund.Finally she refunded my money back.Not a good customer service experience at all!
June 2023 by Simon Dewings
Purchased a large wardrobe, When unboxed the large mirror doors were damaged cracked. Contacted them and said I?d have to wait a few weeks for replacement doors. 12 weeks and I?m still waiting.
June 2023 by Daniel Doherty
Staff are great, item I bought on the last occasion was faulty, but dealt with.
May 2023 by Alisha W
If I could I would give 0 stars, very rude staff and really long waiting times. Can't even give the right number for support. Had trouble giving back an item that was broken
May 2023 by kirk 17
Don't recommend buying from this outlet, the people who work there don't know what they are doing and won't refund me and claim that the waterproof watch has water damage ??
April 2023 by Trevor Gamble
Great teamSorted out my problem
February 2023 by Reece Martini
Trapesed here twice now to be greeted by a rude lady. The first time I was returning an item which did not work. TV Ariel. She said I could not have a refund. I was advised to purchase a booster. So I purchased a booster. It made no difference.I tried to return the booster in the original packaging. And I was denied a refund again. The same lady even said that I never spoke to her the week before. Absolute joke.I have visited another Argos and they were absolutely fine. Allowed me to return both items.The woman in here is on an absolute power trip and seriously needs to give her head a wobble.
January 2023 by Morgan Taylor
2 lovely lady's today assisted me. They both went above and beyond to ensure great customer satisfaction. Thank you Janet & Janet! You both are doing a fantastic job!
May 2022 by Angela Harker
I have a query on my orders. I wanted to order 3 items from you however I am going around in circles trying to speak with somebody.I have exhausted all ways of trying to get in touch with a live member of staff.I don't know how you get your review 'friendly syaff' as I can't get to speak to anyone human
