May 2026 by Karen Robson
On Monday, I left a very negative review for AVL Leasing out of pure anger, frustration, and upset over the situation I was dealing with at the time. I felt overwhelmed and disappointed, and in that moment I reacted emotionally rather than calmly.
Today, however, I had a meeting with the owner?s son along with the management team, and I can honestly say the experience completely changed my perspective. From the moment I arrived, they treated me with kindness, respect, understanding, and genuine compassion. They took the time to fully listen to everything I had to say, allowed me to explain my frustrations, and most importantly, they actually cared about finding a solution and helping me move forward.
What touched me the most was the level of effort and support they showed throughout the meeting. They went far above and beyond anything I expected, and the way they handled everything genuinely brought me to tears. In a world where many companies can be quick to dismiss people, AVL Leasing showed professionalism, patience, empathy, and real customer care.
I would also like to make a sincere apology to Scott Meek, the Sales Manager. Unfortunately, he received the brunt of my anger and frustration during this whole situation, and after today?s meeting I recognise that he was only trying to help. For that, I am truly sorry.
I honestly did not expect the outcome we achieved today, nor did I expect the level of understanding and support I received from everyone involved. The meeting completely restored my faith in the company, and I now feel it is only fair to acknowledge the incredible effort they made to resolve things for me.
Thank you again to everyone at AVL Leasing for taking the time to listen, support, and help me through this. It genuinely meant more than words can say.
March 2026 by jonathon sowray
So happy with my van and the service by Neil. Definitely recommending him to anyone who asks me who to get a van from.
Top guy and a top service
March 2026 by Sue Cawthray
This company is the best for a car or a van whether you are buying or leasing! Highly recommend ???
March 2026 by Lee Doyle
I recently engaged with Neil regarding a new works van with specific requirements for carrying glass - we had a tight deadline and Neil absolutely blew us away with his attention to detail - cant thank you enough.
March 2026 by Marshall Frieze
Great dealing with Neil Colls from start to finish. Blown everyone else I?ve ever dealt with, out of the water.
Highly recommended!!!
March 2026 by Garry Anderson
I used Neil to source me a company vehicle. The service from consultation to delivery was second to none.
March 2026 by Simon Lewis
My Peugeot 2008e was never a great EV, A trip down to Oxford was a nightmare for range anxiety. I spoke to Neil Colls about this, gave him my budget, a copy of my existing contract and what I wanted to achieve. What a Star that man is. I now travel from Bradford to Oxford on a single charge in my BYD Seal Excellence, easily the best car I've ever driven. Thank you AVL!
December 2025 by Deepesh Chotai
Excellent customer care from Mark, a pleasure to deal with, Mark has given me a first class customer experience with his knowledge in the car we were interested in, he went the extra mile and we were always looked after whether it was information we needed or just an update.
July 2025 by Don Cellini
Big shout out to Scott, bought a pick up from him over a year and a half ago, just rang him as I couldn?t find paperwork for service history as I?m now selling the vehicle. Called him up and he searched high and low and contacted previous garages to track down the service history, he then emailed over the full service history the same day, what a guy, now that?s customer service for you ?
June 2025 by Ben Patterson
Do not use! Initial contact was great, owned the car less than a year and 8 have contacted the salesman scott multiple times and been ignored every time, only wanting an answer on some work he had carried out before I bought the car. Very disappointing after what initially seemed to be different to most salesmen
April 2025 by Jenny Dixon
Big thank you to Clarke Beagrie , Max and the AVL team.
We have used them for our cars for over 15 years , the process is so slick and easy.Just collect new cars and drive away !
A family run business and customer service ia amazing from the great guys on reception to the whole business.
Thank you.Jenny Dixon
October 2024 by The Mortgage Dog
Dear Jonathan,
We at The Mortgage Dog Ltd want to extend our sincere thanks to
Jonathan and the team at Advanced Vehicle Leasing for their
exceptional service in sourcing and buying our new car.
Jonathan went over and beyond to make the entire process seamless,
from understanding our requirements to finding the perfect vehicle at
a competitive rate. His professionalism, knowledge, and dedication to
customer satisfaction were truly impressive.
We couldn't be happier with the car and the service we received.
I highly recommend Jonathan at AVL to anyone looking for a stress-free
vehicle leasing experience.
Best Regards,
Daniel Field
Managing Director
The Mortgage Dog Ltd
April 2024 by Thomas Davis
Class Company!! Can?t recommend them enough! Jonathan was great from start to finish! Found a great deal on car for me and had the answer to every question!
March 2024 by Ian Almond
First experience Leasing a car. Very impressed with Jack Anderson who replied promptly to emails and kept me informed with the whole process. I?d definitely use them again.
July 2022 by Andy Mottershead
Rob was very helpful and I got a great deal. Really good company.
