November 2023 by Rachel Dedman
Very disappointing. I ordered 4mm circular knitting needle and received a 12mm one instead. Messaged through Amazon and directly through their website and left a message on telephone. No one has had the courtesy to respond. Item returned and hoping I get a refund.
July 2023 by David Pettet
Helpful staff.
March 2023 by Loren Thorn
Wouldn't buy from again... poor communication
January 2023 by Jan Slater
Due to the Royal mail delivery chaos my order did not arrive. Barnyarns has dealt with this for me with excellence! I highly rate the service they gave to resolve this disappointment. Thank you.
December 2022 by pat orton
Very helpful and prompt service with tracking all the way. Many Thanks
November 2022 by Sara Trewhitt
I bought a second hand old Brother sewing machine with a couple of issues. I took it to Barnyards and they could not have been more helpful, and it sews like a dream. Very friendly, helpful staff, thank you. Sara.
October 2022 by Jacquie Davies
Everything under one roof with the best customer service you could wish for from knowledgeable staff to answer all questions and help you make the right choice.I bought a new overlocker and some accessories with great advice and assistance from Callum and the shop staff, will definitely be a returning customer.Thankyou for your help today, it was greatly appreciated .
October 2021 by Kar
I ordered some table runners and its a month later and 3 emails and no product no response and out of money!!!!! Will never buy through Barnyard again.
October 2021 by Finley Amesbury
Great service and fast delivery, will definitely be ordering again!
October 2021 by Mary Hyde
Had all I needed & more besides. Exceptionally helpful staff. A real pleasure to visit.
October 2021 by Susanna Bentley
Huge range of good quality products - if you need it, Barnyarns will most likely have it!Great service and very helpful staff.Look forward to seeing you at the next K&S shows
October 2021 by Kathryn Douglas
Really great shop, has lots to look at for sewing, and other handy crafts. The staff were very polite, although very busy in the warehouse, probably getting ready for another stitching show. Not an awful lot is priced, makes it awkward having to ask prices.
October 2021 by mitch turner
Needed my thread urgently for my girlfriends birthday so they upgraded it to DPD for me and it arrived next morning. Very helpful staff and great shop too!
October 2021 by Chris Thomas
Useless, every order dispatched late or placed on backorder as they never seem to have enough stock, don't bother to tell you when its on back order or out of stock, we've constantly been left hanging with every order placed recently. No timed delivery options available i.e. pre 12 o'clock etc. I understand that the past 12 months has been difficult for all but the way that they have dealt with it and in turn dealt with us as a customer has been a shambles.
October 2021 by wilder alison
I received defective products from Barnyarns. Unfortunately they did not respond to my two emails and one web message asking them to replace these products. Though their service was otherwise good this was quite frustrating and I cannot recommend this business before they rectify this issue. To waste customers' time with poor products and unresponsiveness is infuriating to me.Update- after posting this review I finally received a response from Barnyarns. They refunded me for the defective products. I don?t know if I would have received a reply without having to post a negative review, but I?m glad to report that they helped in the end.
