January 2024 by Dan Dino
Polish lad in the yard was helpful. The 2 English lads sat down on their phone weren't helpful in the slightest. They didn't even lift their gaze from their phones. Can't usually complain about travis perkins, normally bang on. Shame about the lazy yard lads letting that polish lad down
December 2023 by Oliver Fletcher
Don?t waste your time or money
July 2023 by Chris Parker
Always has what I need and staff are broadly friendly and helpful. Just what you'd expect.
June 2023 by Lord of Yorkshire
Great place for building materials and prices are competitive. Some staff are great and helpful others are not always attentive or not interested.
June 2023 by Jerry Warren
A Good Place Too Drliver & Collect From , Or Work For.
June 2023 by Liz Parkinson
Friendly & efficient staff.
January 2023 by J A
Purchased some materials for a joiner from Travis Perkins Knaresborough, and the guy I spoke to at the desk, Kane, was very helpful going through my list and helping me order what I needed.The items were delivered in the time period arranged. I needed some extra items and made some returns and on all visits the staff were helpful and at the end there was some material we didn't need and they processed a refund straight on to my card.Overall, have been very happy with my experience.
October 2022 by Zoe Tomlinson
Michael at the Knaresborough branch sourced the required steel beam for my home renovation at a reasonable price and timely delivery. He was always very punctual responding to queries too. The staff in branch were also helpful and friendly. Thank you TP I?ll definitely be using you again for any home projects.
October 2022 by Simon Morton
nice place friendly staff,also made me a lovely coffee.
July 2022 by JamesLee Hayes
Great service with good staff willing to help
July 2022 by Gary Holdsworth
Always top class service at TP Knaresborough. Staff are helpful, friendly, courteous and on the ball. Everything thats needed from a builders merchant
May 2022 by Mark B
This branch repeatedly fails to make contact to arrange delivery time.On my last order they also deleted a line without informing me and still delivered the rest so the order was incomplete and made the intended job impossible. Jim from the Customer Relations Team asked Matthew the Branch Manager to look into the matter and contact me. He hasn?t and it ?s been more than a week now. Have e-mails to back this up. So obviously I don?t matter to them.I?ve been an account holder with TP since 2009, overall they offer good competitive prices but like a lot of companies unless you develop a personal relationship with a member of the sales team, you will probably experience repeated poor customer service. If you?re price fixated then consider them, but if time and customer experience is important to you try either Wickes who demerged from them in 2021 or an independent, preferably family based firm.
April 2022 by Nigel Dalby
Spot on place, friendly staff and management team
January 2022 by Peter Elford
Brilliant, staff took time to help and advise me on what I needed.
January 2022 by George Tupling
Brilliant place , staff so friendly and efficient
