January 2024 by Chris Lawson
Don?t take any notice of the listed opening times of this post office. I walked there from home (which is quite far) to buy an international stamp. Arriving at 12:50pm there was a small handwritten sign on the door. ?Closed for lunch, open at 2pm?.Well that?s ok? we all need a lunch break, but please don?t say you?re open when you?re not. You waste your customer?s time and it comes across that you don?t really care. Unfortunately there are no other services nearby otherwise I would avoid this place.
December 2023 by Felicia Morrison
I received exceptional customer service from Sam, who is always cheery and polite whenever I?m at the post office. She even helped me save some money by turning my parcel into a letter which was greatly appreciated. It?s always a pleasure to be served by her.
November 2023 by Mike Norris
seems understaffed and very slow service. Often long queues
November 2023 by Leon Blackburn
Lindsey and Sam are so helpful and friendly, always helpful
November 2023 by Steve Timmins
Sam, was incredibly helpful & provided excellent customer care & support in facilitating sending my parcel to China.
November 2023 by Julie Mathers
When depositing money today the woman behind the counter was extremely rude and more interested in her mobile phone than customer service. Will never use again
October 2023 by Alex Tabor
The staff are excellent but the staffing issues cause long queues sometimes. This is why it's 4 stars.
October 2023 by Amanda Speirs
Sam is always friendly and has been really helpful whenever I have questions about sending parcels. It?s appreciated.
August 2023 by Pratibha Little
Love this post office! I think it's the best post office I have ever been to, just because the staff is amazing! They are very patient, friendly and welcoming! Thank you so much ?
June 2023 by Claire Regan
Thank you to the kind lady working this afternoon. I was assisted with my enquiry efficiently and in a very professional manner. Always a pleaser to visit my local post office
December 2022 by Mrs O
This is my favourite post office! I will go out of my way to use this one- very cheerful and a real can do attitude. These staff should be post office trainers! (Thanks Sam in particular for todays good service)
December 2022 by Patrick Corner-Walker
After using this Post Office for the last 15 years whilst running my online business, I have to state that the ladies that work behind the counter are the most helpful, hard working & friendly people who actually cheer my day up, I have seen many people man the counters over the years but none as friendly as Sam & Lyndsey, keep up the great work ladies, Knaresborough needs you.
December 2022 by Dave and Sarah Glover
Visited the post office today to send a few items including one to Guernsey which required a CN 22. The manager, Sam, immediately told me it was completed incorrectly and scribbled out the details I had entered informing me that 'she was right as she had received an email!'. When I attempted to ask how to complete them in the future to save both myself, the staff, and other customers time, Sam decided she would no longer serve me and asked me to leave. Easily the worst customer service I have ever received in a Post Office.
December 2022 by Alfie Spencer
Nice enough staff, but waaaaay too slow. Queue was out the shop and another 10m, but yet they only have 1 counter open.Go to Starbeck one, much better service
December 2022 by Steve Jones
Extremely helpful and knowledgeable staff.I use this and surrounding post offices regularly.They all are busy inundated with Christmas rush with Royal Mail strikes etc but still serving with a smile.well done staff.
