December 2023 by Anne Hirst
Just booked a holiday to Gran Canaria with Hays. Great staff, lovely lady got our requirements spot on. She really did her best to help us get what we needed. We will use Hays again
November 2023 by Paulo Dewadderz
Rang a lady at Hays a few days again and explained that myself and my elderly mother would like to go on a last minute mini cruise (8-12 Nov). I explained what I was looking for and when I told her our budget (£500 p/p) she seemed to lose interest! After being told that a flight to Barcelona from our local airport would cost this (I found flights for those dates for £110) the lady promised to email details of cruises only (I would arrange flights myself) as a matter of urgency as we were hoping to depart in a week from the phone call.I am still waiting for the email/any communication and have had to push dates back which has caused problems! Poor service!
April 2023 by teresa mosley
If I could give a zero I would , I told the lady what kind of vacation i was looking for she told me she would get back to me the following day and I'm still.waiting a month laterAn email or message to say she can't fund anything would have been nice.
April 2023 by Ian Mcreadie
Very good got me a good holiday nice Staff just to pay them now lovely
January 2023 by Emi Emmanuel
Ok it?s time for everyone to reach out for @dr_oso8 for healing and fir any kind of natural remedies or treatment @dr_oso8 has the best medication to heal and cured infection, stroke std herpes hiv blood pressure treatment and so much many. Thank you @dr_oso8 for healing me completely via e-mail
[email protected]
https://www.facebook.com/drosoherbalhome
November 2022 by Gary Browne
Never booked a holiday at a travel agency before in fact only been abroad once before so I'm a complete novice when traveling. The lady at Hays Travel was fantastic, she did everything and more to be helpful. I can't recommend Hays and their staff enough. Fabulous.
July 2022 by Dallas Rowlands
Best travel advise I've received.I would like to say a big thank you to Keith at the Knaresborough branch, nothing was to much trouble for him.
April 2022 by Tony Renton
I have tried twice to book a holiday with them. The last time was two weeks ago, the lady who answerd the phone took the details of what we were looking for but said she finished at 4 oclock and she would get somone to look an ring us back. This was the last we heard from them. And i booked a holiday direct .poor customer service
March 2022 by John Hughes
It's fair to say the service from hays travel Knaresborough has been shocking from start to finish, I wouldn't even book a day trip to Blackpool with them
September 2021 by David Halliday
Excellent service as usual even though they are short on staff.
March 2021 by Christine Jonson
We called into our local Hayes shop, in Knaresborough, on Monday and were attended to by Vicky. We used Hayes in the past, but then I became a bit more savvy with the computer, so for the last few holidays we have taken, I have booked online. Due to the current situation,Covid, we thought we would go local. How pleased we were that we did. We got a wonderful holiday booked, at a very good price, and had an hour or so of fun and catching up. It was just like being in a good friends house. We will not be bothering with online any more. So much more to be gained by "going local".
March 2021 by Gill Richards
The best travel agency I have ever used. Go above and beyond. Were extremely helpful when I was stuck in Australia in April.Gave me information I needed ,kept me informed.Even emailed me when I got home to make sure I was safe.
March 2021 by Margaret hurle
Staff are very helpful and friendly can't do enough for you
March 2021 by Yvette Leake
Fab customer service very very helpful
September 2020 by bob hall
Very polite staff would recommend this firm.
