August 2025 by Lesley Ann Toland
Never have any stock Terrible staff attitude !
April 2025 by Hayley Keys
Lovely staff great service
November 2024 by Maral Proctor
Every month, I?m waiting several days for my prescription to be ready to collect. I?ve run out of patience and finally made the switch to Naylors right across the square- I?ve heard great feedback about them and am glad to have finally switched because this Boots is truly awful when it comes to prescription.
August 2023 by Dawn Selfridge
? great staff. Always helpful.
June 2023 by Sophie Panchaud
Lovely staff
January 2023 by Ian Kirk
Closed at lunchtimes
January 2023 by Sammy Cameron
Background I've been traveling back and forth from Scotland to Ripon whist recovering myself from spinal surgery and looking after my poorly mother I travelled to Ripon yesterday to collect my pre-ordered prescriptions. I'd requested them the week before. I got there before 12pm and begged to be allowed to queue for them as an assistant was stopping people queueing I explained my circumstance and she let me queue . Finally served at counter, my prescription was not ready at all and they wouldn't do despite my explaining I only came to get this then am health care appointment in Harrogate at 1pm then home to Scotland for my mum no budge from them I was given my NHS number and told to try elsewhere so went to knaresborough after my 1pm appointment. I spoke with a young man at pharmacy area who had manager on his badge I was so upset I didn't see his name and I'm sorry for that but this young man was an angel. He went over and above to make sure I got my medication even though it wasn't in stock, he sent out for it and after a short wait of 45 mins I had my meds and could be on my way. That was absolutely over and above and I can't thank him more. I think I was at the point of absolute despair and couldn't think straight. So thank you to that fella and his kindness. It meant so much to a distressed old woman.
October 2022 by DaveDexterMusic
Thought I'd leave a review after seeing some of the negative ones here. I've been in regularly for almost 3 years and the staff are always friendly and helpful. Never seen any sign of the rudeness or incompetence that others are mentioning.
August 2022 by Sean Sturdy
Rude staff. Wrong medication in with my own. Reduced store opening times so medication is impossible to pick up without relying on others to come in to town for me, and at a specific time. Pharmacist unwilling to assist with questions on safety of a classified medication. Very poor service. I think management want to run it and down and close it sending everyone to St James', Lloyd's or Naylor's.
June 2022 by Carole Main
Staff in here not very friendly.Purchase a paper bag and it is just dumped on top of your purchases, no attempt to open bag and start putting your purchases in, despite no one else waiting to be served.No doubt Covid is to blame!
August 2021 by Guy Phoenix
This store is really run down and needs a refurb. I have no wish to purchase pharmaceutical goods from a place that looks like it needs a good clean.
July 2021 by lynda wright
What I wanted wasn't on the shelf. When I enquired if they had what I wanted in stock they couldn't have been more helpful. I said I needed to keep an eye out on my dog left in the car. When I came back in, there he was with the item. Thank you for helping a stressed out old lady ?
July 2021 by Colin H
It's great for prescriptions and chemisty stuff. The paracetamol is out of this world.
January 2019 by Beverley Hare
its is a safe place to get good products. But again I think prices can be a problem for some people.
January 2019 by B
its is a safe place to get good products. But again I think prices can be a problem for some people.
