March 2024 by Jane Cain
BRILLIANT SERVICE. I went to HT's as the integrated fridge freezer in my holiday let had 'died' and I needed something quickly as I had guests arriving the same day. I was able to collect a small fridge immediately and resolve the situation. Richard gave me some very useful advice with regard to replacing the fridge freezer - as it was not as straight forward as I thought and as a result I used HTs to replace the broken one. They have a great range of products from value brands to high end. I will certainly return when I need anything else. It is marvellous to have a local company providing a personal service - and we must support them and not just end up with shops at the end of telephones/on websites.
November 2023 by Jason Reid
"Great service and selection of range cookers. " I said five years ago.The service was good, but sadly, five years on the Stoves cooker we bought has proved to be the worst household/electrical item I have ever bought.The grill/upper oven lid fell off and needed replacing twice; now it does not shut properly . The rubber feet of the iron units that the pans sit on have all fallen off and cannot be replaced according to the engineer, because they are "integral to the unit". The clock did not keep time and neither of the two replacements have kept time either. The main oven does not keep a constant temperature so is not good for making cakes. The transfers on the front showing which button relates to which ring have mostly rubbed off.In short, it the shoddiest piece of equipment imaginable; British manufacturing at its very worst. A complete waste of £800.We have given up and bought a Hotpoint made in Europe from another supplier.I suggest Herbert Todd would be wise to stop supplying Stoves as they do reflect badly on a company who offer good service.
November 2023 by John Verity
Have just purchased a Dishwasher and received great service and advise in the shop and the delivery guys were on time and did a great job installing the machine and removing the old one. 10 out of 10 to all. Will always try and buy from a local store instead of a multi national.
October 2023 by Janet Smith
What brilliant people work in this electrical shop . We live in Leeds but couldn?t find what we wanted there so traveled to York after finding them on the internet so glad we did, item was in stock and they are delivering on Tuesday . Will definitely go there again .
September 2023 by allan wheeler
Got f.freezer we wantedGreat se
July 2023 by Ashtons Lettings
Always a great service from Herbert Todds - definitely recommend them
March 2023 by Larraine Bond
Goods on the expensive side was impressed with the showroom well stocked & very clean & tidy staff very helpful & friendly.A pleasant experience
November 2022 by Mike Barber (Mr&MrsSqueaky)
Usually we feel good when we buy something expensive but the staff certainly took the gilt from our gingerbread with our purchase at Herbert Todd and Son - York. Its a shame, we have more items to replace over the next two years
November 2022 by Mr&MrsSqueaky (Mr&MrsSqueaky)
Usually we feel good when we buy something expensive but the staff certainly took the gilt from our gingerbread with our purchase at Herbert Todd and Son - York. Its a shame, we have more items to replace over the next two years
November 2022 by Andrew Duncan
Excellent Service knowledgeable staff,great delivery service and very competitive prices
September 2022 by Susan Daniels
I have a wonderful new kitchen thanks to Mel and Jay. The work was done with care, attention to detail, and professionalism. I am VERY pleased with the result and would recommend Herbert Todd to anyone wanting a new kitchen.
July 2022 by Andy burton
Good stock to take away and they open early
June 2022 by Millie McGinty
On 05.06.22, I was driving along Haxby Road, York which is a 40mph road; a HT van appeared very close behind me and did attempt to overtake but there was oncoming traffic. HT driver was quite annoyed and he slumped back behind me.Why would a driver choose to overtake when now in a 30mph zone and with a roundabout about 50 meters in front?; mmm ... poor driving skills?I emailed HT and their reply was that ?Whilst he did not agree with your version of events and described more an act of frustration than bullying?. HT driver doesn't like to adhere to speed limits which cause him"frustration"!Update ... exchanging emails concerning this matter does not prevent me from posting a legitimate review.There are too many drivers with poor driving skills; on 05.05, your driver was one such driver
June 2022 by Derek Horseman
Wanted two new ovens by Neff, was told might be next year. Went online, phoned appliance direct, yes they had just sold the last one. But stock still coming in. Good news.
May 2022 by Valerie Thompson
Very pleased with my fabulous new bathroom! The team were professional, took pride in great workmanship & tidied up! Melanie kept me fully informed throughout the process (I was away) & was very helpful about design tips & sourcing items. Thank you! Hope to work with you all again.
