December 2023 by amand simon
Waiting to fit fibre optic on the 11th.
November 2023 by Zeyad Elkammary
The customer service is trying to be helpful but all my queries wasn?t done. They tend to give false advises as well, or will blame someone else.Anyways I moved from vodafone to O2.Don?t like vodafone service to be honest.Even the chat service in the app will not be helpful.
October 2023 by Anthony Smith
Not very good customer services
August 2023 by Tamsin Johnstone
Dan and Dawn has done fantastic service with me and my mum today. Dan helped me with my new phone downloading everything on my new phone from my old one and did my new case and screen protector. Thank you both for making me happy. Fantastic customer service. X
August 2023 by Constance Bosworth
Why can?t I have the telephone number of the Harrogate store. I need to speak to staff about something left behind. The number given on the website is the general Vodafone number and no department there can supply the direct Harrogate telephone number. Totally frustrating. I must add however, the 1 star I am giving is for Vodafone?s telephone system. The member of staff I dealt with at Harrogate was excellent.
June 2023 by Pamela Allan allan
Fantastic visit today was served by a very helpful young man he went above and beyond to help me . Got everything sorted quickly. Thanks Vodafone.
May 2023 by Yin Johnson
We had great service from the team hereWe were trying to upgrade our phone but due to the change in systems we were informed we had to call the number to do thisWe did and arranged to pick up the new phone at the store.We had good service regarding transferring the info from the old one to the new oneThank you
April 2023 by Roger Jewitt
Very friendly and helpful staff
November 2022 by Laurie Dale
Friendly and helpful staff
October 2022 by Rosalyn Moore
Very helpful and knowledgeable staff fixed my phone in know time
October 2022 by mick morton
No help at all rang Vodafone and it was sorted in minutes new upgrade which I was told I couldn't do in shop more manners and training I left humiliated. Never go into Vodafone shop in Harrogate again quicker and easier to just phone Vodafone
August 2022 by Paul Hudson
Great staff very helpful and friendly but the trying to return a phone was a nightmare as it took 2 weeks to finally get refund but not the staffs fault but vodaphone systems in place was a complete joke
July 2022 by Brian Taylor
I don't like voda phone any more very expensive
June 2022 by Dan Connor
Sim had been disconnected and Dan and Karl were a massive help getting me back sorted
May 2022 by Peter B
I went to collect a new phone. Took a while for any staff members to notice I was there. Then they couldn't find my order. A bit chaotic for a very simple phone collection.
