November 2022 by Aaron S.
Victoria Shopping Centre is a small shopping centre, serving the town centre of Harrogate. It is a fairly small shopping centre but does still have a fair number of stores including Next, Sports Direct, WHSmith, HMV, New Look and Poundland, as well as hosting the town's only branch of Starbucks. The layout of the mall is easy to follow, many of the stores are in the exterior part of the mall, with TK Maxx taking up the whole of the top floor. They do close at 6 pm Monday to Saturday, and at 4:30 pm on Sundays, so do plan ahead if planning to visit in the afternoon. The building the mall is housed in is actually reasonably grand and impressive from the exterior, but in terms of the interior, it's nothing too impressive or easy on the eye in the main retail area. 3* - They have some good brands here, but the selection is small in general, it's a shame the stores that are located in the outside area of the mall don't have better protection from the elements and do close at the same time as the indoor part with no good reason.
August 2022 by up a tree
Supper helpful better when sim card from supper market was loaded with £10 before.
August 2022 by Kerrylou
I'd suggest checking the Three website before buying/upgrading. Darius in the Harrogate store swore blind that the price he quoted me was the absolute very best deal, until I looked on the website and found what I actually wanted...£10 a month cheaper. To be fair though, Darius is a lovely lad, knowledgeable about the handsets, and helped me find a suitable new phone. Would have left a 5* review, but am really bugged about the supposed "absolute very best deal" thing, especially having been a Three customer for 15 years
June 2022 by Hedley Triggs
I only use this store, I fined Jo and Darius really helpful and genuine ( no BS!) Have been a 3 customer for 5 years now, moved my mums phone across from EE last year, again helpful and kept the process simple saving £15 a month.Well done!
June 2022 by Estelle Roelofse
Excellent service from a patient and well-informed Aneesa. Deserving her Assistant Manager title!
April 2022 by Pamela Allan allan
On a street full of phone shops three's staff were very helpful and knowledgeable. Great job guy's keep it up.
September 2021 by Lydia Petch
Recently visited the 3 store to upgrade my phone having cancelled my current contract. Darius was super helpful and answered all my questions no matter how silly they were. Great service as always and I am very happy with my new phone and contract. Thank you again Darius.
September 2021 by Cyndi Sabo-Cook
My screen was cracked. My husband took it in to see if it could be repaired because the phone is still fairly new (to me) and I really like it. The salesperson took advantage of my husband and lied telling him it was not repairable. It was. Took it to a repair shop and all sorted. As soon as our contracts are over, we are leaving 3. Sneaky, sleazy salesperson. DO NOT USE!
August 2021 by L B
I was served by Darius who was very helpful and knowledgeable. I initially enquired about a WiFi dongle which was offered at an affordable rate with no long contracts.Also, while I was in the shop Darius suggested moving my mobile supplier to 3 and saving even more money. The process was simple and quick, I would high recommend this company! WB
August 2021 by Simon Womersley
18 quid for unlimited data simHelen was very helpful, had to write out parts of the contract as the printer wasn't working.
July 2021 by Ian Davy (Tyrros Wild)
Went to three today and spoke with Aaron who provided Amazing customer service and advise on a problem I was experiencing with my phone and simcard. Aaron has a very good knowledge when it comes to phones and he is always happy to help. Great manager thanks
July 2021 by Jason Lock
Very disappointing. Unhelpful staff who don't seam to really know what they're doing. Takes ages to get anything done and what they do is more often than not a problem. There are loads of other cellular shops around there and would recommend going elsewhere.
June 2021 by Natalie Marie
Man who answered the phone today very unhelpful. Why be on the phones if you don?t want to be of any assistance. Just plan rude.
September 2020 by Andrew Youngson
Mis sold a 'premium' phone case for a discounted rate of £22.50 to find it is a cheap £4 plastic case. They have then refused to give a refund the day after with the case in perfect packaging with receipt. Shocking company who's sales team are taking advantage of the older customer updating their phone and completely ripping them off for extra commission. Disgraceful
July 2019 by 3EF
Awful, awful, don't bother. This place could be so much better considering where it is, but it seems like it's a forgotten after thought! Don't bother using the energy to walk there.
