December 2023 by Paul Trott
Amazing products and lovely staff
June 2023 by Dan Rodwell
I visited today and the lady in the store was so friendly and helpful. It was a great experience. The store is much more impressive than the store in York too! I really enjoyed my visit and walked away with lots of new products to use!
May 2023 by Sharan Hook
I bought the ?Tobacco Absolute? gift pack for my son for his 50th birthday
But I think I may have used it as much as him! It is the best fragrance ,ever!!
December 2022 by Michelle Sage
I sent back an order 3 weeks ago.. I still haven?t had a refund. No one responds to phone calls x 3.. emails x 4 and Instagram and Facebook messages!
I?ve been charged £100 for my order and no refund or communication whatsoever!
April 2022 by Laura Rundle
I just wanted to say how fantastic it is that the Ashford outlet store allows dogs in.The staff were so welcoming and our dog loved it! Thank you
December 2021 by Elaine Darcy
The sevice was very good & helpful
October 2021 by Stephen Smith
Top notch what more would you expect
June 2021 by Ruth Hudson
I wanted to organise a surprise for my cousin's 50th birthday present. Both the Manager Zahid and Assistant Manager Izzie went the extra mile and more to make sure that my cousin had a birthday present to remember. The staff were superb and their kindness and excellent organisation were faultless. These days - especially with so many other things to think about - incredible customer service seems a distant memory, but in Molton Brown Harrogate it's very much alive and well.
March 2021 by Verity Crow
The shop as you would expect was beautiful and clean. A gentleman called Z helped us and took the time to present new scents without being overbearing. He made it a lovely experience.
March 2021 by Stephen Lynch
Wow! On trip in Harrogate and decided to pop in. Staff were helpful and helped me choose something perfect for me. Also very friendly. Staff were wearing face masks and you even get to wash hands using Molton Brown hand wash. Definitely will come back. Highly Recommend
September 2020 by Louis Dunnill
Very friendly and helpful staff with a great product knowledge and range.
September 2020 by Peter Campbell
The smell alone is worth a visit
January 2020 by helen tomkinson
I thought the lady who served me was up her own bottom at the way she looked at me up and down!!Nice shop though!
December 2019 by Sue Clayton
Fantastic service at the Harrogate Molton Brown store today. Went in to buy a Christmas present for my brother. Very helpful sales assistant- and gift wrapped the items beautifully- thank you.
March 2019 by Susan Scholes
Always a delight to go shopping here. Wonderful scents of the lovely treats on offer.
