November 2023 by Lauren Taylor
Holly was great today! Super helpful and took the time to discuss my skincare needs and helped me choose some products. A great experience ?
October 2023 by Imogen Bristow
Visited the lush Harrogate store today and received excellent customer service from Diana who went above and beyond for us. Thank you Diana for making it extra special ?
August 2023 by Rhiannon Smith
Visiting Lush is always a joy but the Harrogate store is always the best! Me and my 9 year old went in whilst on holiday and Holly was an absolute delight! She talked to us about the different products, answered my sons many questions, did a little demo of some products and even gave us some samples. She was genuinely so lovely and we both left feeling really happy. Having tried out our samples we are planning to go back tomorrow to buy a couple of treats!
July 2023 by Flin Elizabeth Webb
Holly was super awesome and dealt with my weird unknown yet direct requirements. I've got a lot of yummy things to play with now, thank you! Will try to rest as well with the bath bombs!(Also, I did find those empty tubs in my car! ??)
July 2023 by Saidhbh Mallon
This is the loveliest LUSH shop I've ever been in. From the moment I walked into the shop the staff were so welcoming, helpful and kind, especially Gemma who served me! Couldn't have asked for better service. Thank you so much for a lovely shopping experience on my first ever visit to Harrogate. Looking forward to using my product!
July 2023 by Annabelle Lewis
Very nice shop, it was very delicious. My one complaint would be that the cupcakes where in the soap section? I tried one and thought it tasted a bit odd, maybe soapy. Might just not be to my taste like how I don?t like eating farts like most people. In addition, I loved the frosting but the people in there were trying it on their faces. What weirdos. Anyway pretty positive visit, but am throwing up right now. Almost as if I actually ate soaps!? Bit misleading.
July 2023 by Shammara Clarkson
Went to Lush for the first time last week, in Harrogate, and the store attendant (Amy) was truly helpful! What outstanding customer service! And I?m very happy with my Rose Jam shower gel and ultra moisturizing Ro?s Argan body conditioner. I will certainly be keeping these products in my arsenal.Thank you for your assistance, Amy!
July 2023 by John Riggs
Megan gave amazing customer service. Very accommodating of my situation and went beyond to provide an amazing service. Thank You
June 2023 by Daniii Mather
Amy was such an angel! So helpful and understanding of my needs as a customer looking for a gift. Super friendly and made my gift hunting experience enjoyable. Thanks Amy!
October 2022 by Christina Broughton
Fantastic service, helpful but no intrusive, my hair is amazing after just2 washes and conditioner,will be buying again
October 2022 by George Smith
I was served by Ella F last Wednesday who was very enthusiastic and knowledgeable about all the different Lush products. Thank you for your help!
October 2022 by May Cheung
For my first visit, I found this Lush store quite cosy and staff were so warm, friendly and helpful. Great customer service!I love their bath bombs, they always have a huge selection, I use to walk past a store and think the scent was too strong but Lush have worked their magic and its so inviting.Bought the Pumpkin bomb and Blackberry one too, smells absolutely divine.I also got a sample of the citrus body scrub too.Apparently if you return the used pot, you get 50p off yoir next purchase. I never knew this!Love the fact, products are not tested on animals and vegan friendly.Will visit again! Only wish it was a larger store!
August 2022 by Erin Berry
small store but well laid out - super friendly staff member helped us out!
August 2022 by Dave Evans
Visited the store today while visiting from Scotland, what an experience! Spoke to one of the members of staff - apologies I have forgotten names - with facial tattoos and piercings about fragrance and perfume. Their enthusiasm, passion and incredible knowledge was second to none! I also want to praise the blonde haired lady that served me at tills, they kept the high standard of service flowing from when we entered right up until we left! Thank you Lush Harrogate! You are all superstars!
August 2022 by Special Lama
Excellent shop and a considerably better value than Body Shop
