December 2023 by Ol APN
Drank at the bar and ate at the restaurant.Brilliant service and excellent meal.Not badly priced either.Food & drinks: Brilliant
December 2023 by Rachel Ward
Here for a wedding, absolutely beautiful place and very comfortable rooms ??Staff were amazing.
December 2023 by Frederick Bolding
We joined friends who were staying hereOnly experienced bar service in lobbyRooms looked spacious and well
December 2023 by Joshua Porritt
Wonderful place. Cosy, peaceful and relaxing. Rooms are warm and clean. Beds comfortable for a sleep.
December 2023 by Paul Hewitt
Great central location and the rooms are lovely (if not a tad warm). However, service is appalling. Had to ask for service on more than one occasion in the restaurant. Not what you expect from a higher end hotel. To be fair the food was good when it came. Reception service was not much better. Be warned parking is a free for all too...unless you have booked. Nearest large car park is a good ten minute walk (you may be lucky and get some on street parking but that is limited too). Disappointing.Noteworthy details: Poor service across the board from reception to restaurant.
December 2023 by Dawn Tan
The service in the restaurant during our evening meal was very much below Hotel du Vin standards, a number of other patrons made complaints too. (It would appear, that some loud function was taking place below stairs, this seemed to be the excuse used for such poor and in some cases none existent service) Not our problem, perhaps employ more staff. None of the wait staff including the manager made eye contact as they dashed in & out of the kitchen, hugely disappointed, My partner had taken me away, to celebrate my birthday...I must say, we could not fault the service we received at breakfast though,
November 2023 by Jomel
Visited Harrogate for the first time and stayed at Hotel Du vin. The staff were so welcoming and helpful, customer service at its best. The location of the hotel is perfect..Betty's Tea Rooms is literally a stone throw from.the hotel. We didn't eat at the hotel as we were only staying one night and wanted to eat out. We stayed in room Torres which was just the right size and very clean. We'll definitely be staying again. Thanks to all the staff who made our stay pleasurable.
November 2023 by Bare foot mermaid
My favourite place to stay in Harrogate large rooms excellent showers and baths with loccitaine toiletries as a little added luxury,and very central to everything you needRooms: Extremely comfortable with the best pillows :)
November 2023 by michael ekins
We stayed in the Grange suite and it was lovely. Took the missus for her birthday. Roll top bath next to a massive bed and bottle of champagne waiting for us in the mini bar. Can't wait to go back.Rooms: Absolutely stunning and luxuriousFood & drinks: Very nicely served. Breakfast was amazing before we headed off for a nice spa
November 2023 by Liam Hill
Very bad experience unfortunately. Used to be a great place to eat and drink but now it lacks customer service and quality. The service we received made us feel very unwelcome.Won?t be coming back.
November 2023 by Adam Craske
Super stay. Excellent rooms. Clean and tidy. Staff were very helpful and made us feel welcome.
October 2023 by jerry elston
Stayed for 2 nights. Room was spacious and of a good standard. Staff were very friendly. Breakfast was very good but........oh dear! The meal we had on Saturday night was disappointing! For the price we paid I expected a much better standard! I ordered pan seared scallops which were pan boiled ( clearly somebody doesn't know how to pan sear ) and the garnish was very cold so had come out of a freezer or cold chiller! The quality of the scallops was fine, just a shame that the execution of the dish was poor. When i politely complained the response i received was "well that's how the chef normally cooks them", Not the best response.We both had rump steak with vegetables which was enjoyable. The restaurant wasn't busy but the service was pedestrian, we weren't in a hurry but we were waiting an unreasonable amount of time between courses which was due to the waiter being more interested in laying up tables for breakfast.
October 2023 by Gillian Smith
My husband and I recently stayed at Hotel Du Vin Harrogate.We stayed in the room Torres. My first surprise was finding the shower and bath were in main room, not private. After an uncomfortable nights sleep as room was so hot, I took a shower, before long the room was full of steam, condensation, the windows were running with water and as I went to open window, you could see the mould around the frames. Dead wasps behind the curtain, leaking toilet handle and drip underneath toilet sink.It?s the attention to detail that is lacking in this room.We ate in Bistro the first night. French onion soup was very nice, but the fillet steak was well below par for the price. It wasn?t even the size of a beef burger. We ate out at Vivido the next night, fabulous. Breakfast was average, standing in queue for coffee and to toast your own bread isn?t acceptable for the price you pay here.The reception area is lovely, the foreign lady on desk is very helpful, and we enjoyed Harrogate.However our Bill coming in not much under £600 for 2 nights, 1 meal, couple of drinks and 1 breakfast left us thinking, would we return ?.
October 2023 by Rav Bangar
Cannot recommend this place enough, stayed here with work and service was amazing. The rooms are very clean and tidy.Staff are welcoming
October 2023 by Margaret mallalieu
Lovely afternoon tea with friends. Was very quiet but no complaints
