December 2023 by Sheldon Baudach
Really helpful staff. Went above and beyond to ensure my daughters bike was built on time before Christmas.
December 2023 by Alessandro Almeida
?I wanted to express my appreciation for the outstanding service provided by the salesperson on December 2nd. Their attentiveness, politeness, and clear communication made my bicycle delivery a delightful experience. Thank you for the excellent service!?
November 2023 by Mark Lloyd
Gavin from the Harrogate store on Knaresborough Road served me today and fitted the front and rear wiper blades.He informed me of the Premium Service plan which I took and explained fully the savings.First class service. Refreshing to see someone take a real pride in their work.Many thanks Gavin
November 2023 by Wendy Morley
Store well laid out. Pleasant staff. Very helpful
November 2023 by Linsey Reeves
We took in my sons new BMX Scooter that had numerous problems, including the brakes not connecting correctly, the handlebars were misaligned and backwards and it wasn?t safe to use. Every issue was completely resolved by Tom. He was patient, professional and went above and beyond for us for an incredible price! I would recommend the Harrogate store to anyone. Very impressed with the cost, quality of service and speed at which it was resolved. A huge thank you from our very happy son who now has a BMX scooter in a safe and perfect condition.
October 2023 by sapphire rostron
Avoid for any services, choose independant. No customer service. You cant phone the store direct you have to use a third party who can never get through. Even the call handler said it was a hopeless setup. They dont email or text any booking details- zero customer service i missed 2 appointments due to this will use an independant.
October 2023 by Claire Porter
Fantastic customer service with bulb fitting and a free car check. Very knowledgeable.
September 2023 by Ian Sullivan
Throughout the entire process of refitting a roof top box for my car (which is now on and fully packed!) Mark at the Harrogate store on Knaresborough Road could not have been more helpful. Courteous, polite and professional, his in depth level of knowledge allied to a genuine wish to help really got me out of a tight spot. Many thanks Mark, top marks Sir!
September 2023 by Anna Therese
I have been to Halfords to fix my bikes brakes today. The staff told me there is a 2 weeks wait to bleed the brakes. He suggested ordering the bleeding kit from amazon and doing it by yourselves. I'm not very happy with the service.
September 2023 by Judith Peacock
I have just collected my Apollo Cafe bike today for which I paid £205.00 and today see it has been reduced to £164.00. Can I get a refund of £41 ? There is no phone number to contact the store or Halfords in general, which would be helpful.
September 2023 by John Travis
Knowledgeable and very helpful staff member helped me with my purchase, it is a pleasure to shop at Halfords Harrogate
August 2023 by Alison Barron
Needed new car number plates as mine had been stolen. Whole process was very straightforward and the gentleman that fitted them took time and trouble to thoroughly clean the area where the old ones had been ripped off. Could not have asked for better service.
July 2023 by James Fawcett
The managers need to have a word with the old guy that works here on a Sunday. Very rude and extremely slow. He walked away to put away an item from a previous customer whilst I was stood waiting, without speaking a word to me. Very poor service, I walked away and left my items at the till after standing waiting for far too long.
July 2023 by Paul Nelson
Certainly gone down hill, products were insanely expensive. Stocked odd things but you would have to be desperate to pay the prices. Staff seemed helpful and the store was tidy and easy to navigate
July 2023 by Lottie Wright
I had an encounter with a member of staff named Owen who was extremely rude and full of attitude. I don?t understand how they can hire individuals like that and expect members of the public to have a pleasant time when being served in there. will not be back. he is a massive shame to the company!
