August 2025 by Kerry broadbent
Delt with my return fine . No lift to get pram upstairs and staff wouldn't help a woman with her pram .
I offered but she just left the store to go else where instead.
April 2025 by David Jones
Great service.
June 2024 by Jack Johnson
I was very disappointed by Clarks? customer service. The manager was very rude and aggressive. If you have ever heard of the phrase ?computer says no!? That is how I would describe her. One star is being generous. I hope you listen to this review!
February 2024 by Ally Allingham
We were in Clarks earlier today and absolutely blown away by the kindness and knowledge and people skills of the young man in the children?s shoes area upstairs. Clark?s ? what an asset. Excellent hiring. Our children are on occasion quite difficult but he dealt with them effortlessly.
January 2024 by David Gauntley
Children's shoes. A little expensive.
January 2024 by hi me
The staff in this place are extremely rude. Turned up with my husband and 2 year old to be told nobody could assist us with shoe fitting for my child, even though all 3 members of staff were standing around doing nothing and the store was empty! This has happened twice now.
January 2024 by Catherine Mason
Good service. Got sorted for a good sale price.
February 2023 by Google user
Went in with my partner to collect an order he'd placed online. Rebekah was friendly when she served us and whilst my partner tried his shoes on, her interactions with other customers were very pleasant and she had a very good knowledge of the shoes in store and sizes and widths and availability etc. :)\\n\\nGreat customer service!
February 2023 by Bekka Jones
Went in with my partner to collect an order he'd placed online. Rebekah was friendly when she served us and whilst my partner tried his shoes on, her interactions with other customers were very pleasant and she had a very good knowledge of the shoes in store and sizes and widths and availability etc. :)Great customer service!
February 2023 by Tom Gil
I like the Clarks brand and store but the experience in this store wasn't great.Customer service from Lewis was average.The other staff member was clueless and didn't have a clue about the shoes I was asking about.Shoe range is great but work on customer service needed.
February 2023 by Alex Johnson
Great shop with lots of choice. I usually hate shopping for shoes but Alison was really friendly and attentive, making the extra effort to help me find the right pair!
February 2023 by David Halliday
Good well organised
October 2022 by Shelton Mayet
Unpleasant attitude customer service.xxx
June 2022 by Sam Watson
Kids section upstairs and no lift. Great store planning. Going elsewhere instead.
January 2022 by John Moore
Shoped at Clarks for yrs, my last pair lasted 10 yrs
