February 2024 by V-Pac Productions
Nice friendly coffee shop, excellent sausage sandwich'
February 2024 by Katalin Tóth
I bought a hot chocolate which had a great taste. However can you please hire cleaners, it would be great as it is a busy cafe however no excuse for dirty&sticky table. Also, can you please ask your staff to dress as a barista should, because their dirty and extremely muddy shoes just unbelievable. I would rather not upload photos.Please sort out this cafe, you would have even more (happy) customers.Thank you.
January 2024 by Cliff Ledger
Great as
December 2023 by Phillip Duncan
My all time favourite coffee
December 2023 by Paul Davles
An excellent coffee and cake stop.
September 2023 by Sergey Kalenov
Would not sell a cup of coffee to go 30 min before closing
August 2023 by Khadija Shahzad
The server Bex was really sweet , helpful and patient and gave very good customer service. Provided better service than any other store in harrogate, would definitely recomend.
July 2023 by Gabriel Gindea
Nice place good coffee, but there was only one person working there, making coffee, cleaning, serving, the Avatar of Overworked and Underpaid staff, such a shame for a franchise to behave like this, I hope the guy receives a bonus
June 2023 by MMG
This Caffe Nero near the bus/railway station seems to be better managed than the larger Nero on Cambridge Street. The staff are efficient yet friendly and you're never waiting long, unlike the other Nero. Nice relaxing choice of music too. Great for easing into the morning before work.
May 2023 by Bekka Jones
Always super busy. Poor staff always have a queue to almost out the door whenever I walk past/visit. Clearly understaffed because of signs on the door and closing early all the time.The couple of staff on the bar are so busy with orders they can't attend to clearing tables and wiping them down which just makes the shop look so messy.The staff member taking orders last time I visited was polite but very obviously rushing whilst taking orders to try clear the queue whilst the other person made the abundance of drinks. I feel bad for the staff there :(Hope they increase the pay so it actually tempts people to apply as it'll be worth the money which I know it isn't at the minute.Drinks and snacks are always nice tho. Very sad the raspberry and white chocolate frappe isn't "ranged" in store even though it's on the online menu
April 2023 by Heather Fuller
Busy spot and probably understaffed for the time of day. 2 staff in trai ing and only 1 who was fully competent.Excellent coffee, though.
April 2023 by Gordon Barnes
It my first time. Very good. Thanks you.
February 2023 by Clayton Hood
Went in at midday on a Tiesday to be told that it's closed. Trading hours show that it's open. Waste of my time
February 2023 by Mark Chapman
Seems to be closed more often than open due to staff shortages. Walked past the Cambridge Crescent cafe which is also shut for the same reason. Hardly seems justifiable having two cafes when neither are open.
January 2023 by Jeff Atkinson
Nice coffee & cake friendly staff
