March 2024 by Christopher Busby
Staff make You feel welcome. Courteous and professional.
March 2024 by John Heptonstall
The staff were very understanding and I was given good advice.
March 2024 by Gillian Ingles
Manish carried out my eye test in a professional manner and was fully knowledgeable in his field.When I received my new glasses I tried them out for one week after which I suspected something was not quite right. Boots booked me in for another test, which Manish carried out again and explained that all was true to the first test. So this time sat down with Adam who carried out a full check and he noticed that one of the lenses wasn?t in line with the other (it was at an angle) - so that?s why I couldn?t read as well as I could in my new glasses. The glasses were sent back and the lens replaced. I have just been back and now wearing my new glasses with a clear vision and reading is excellent - very many thanks to Manish and Adam, especially Adam who spent so much time with me firstly to discover the problem and secondly to ensure the fitting was corrected - Thank You - Gillian Ingles
March 2024 by David M
Great optician. Quick and efficient despite being a locum. Gave great service and advice and feedback
February 2024 by Martin Birdsall
The team provide a very good professional service
February 2024 by Ann Lonsdale
I collected my glasses today and was seen by Mark, excellent service and made sure I was happy with my new glasses and took time to ensure they fitted me well.
February 2024 by Pauline Ellis
Mark was kind, friendly and reassuring with the meet, greet and initial checks.Saima undertook my eye tests, checking scans in a thorough, informative and supportive manner.....and Aga was perfect helping me select new frames. I loved her honest, kind , friendly manner. We had a giggle when a potential frame/ or two 'just wasn't me', and she'd quickly assessed my preferences.I have full confidence with the team for the health care of my eyes......thank you
February 2024 by Robin Holden
A regular 2 year eye test . Went very smoothly. I was first looked after by Anne. She was efficient, patient and friendly , as usual. She is a credit to Boots.I then saw Shahid ( hope the spelling is correct ). Again ,I was treated with friendly professionalism, politeness and patience. He answered my questions and explained everything simply.We?ll done Boots, thank you.
February 2024 by Sarah Bray
Manish was very thorough in his examination and explained my eye condition well.
February 2024 by Sara Brown
My puppy had chewed the arms of my glasses I was so upset I thought I he?d to replace the glasses but the staff were brilliant and said we can get you a new frame
February 2024 by Heather Priestley
Was really impressed with the service I received from both the optician and store manager who assisted with my glasses
February 2024 by Ann Evans
Mark was very helpful assisting me in finding a new frame, giving me his honest opinion as to what shape would suit me.I got the same attention today when I collected my new glasses.
January 2024 by Fred Pilk
You said my contacts were posted to my house in store, they weren?t. You said they were at the store for me to collect once I had my test, they weren?t. Bigger shambles than the NHS but then again we all just expect our services not to work these days don?t we? So I?m not surprised
January 2024 by Jean Robinson
The optician was warm and friendly. He explained everything and answered my questions. He was reassuring and knowledgeable
January 2024 by Jude Milek
Excellent service from start to finish thanks..