March 2024 by Jeanette Ravindran
We ordered a washing machine and tumble drier. Customer service by Hayden was excellent. Our two installers, father and daughter team, were fantastic and definitely went the extra mile!
March 2024 by Beverley Harkin
Excellent customer service. Bought 3 ovens and a hob which arrived very quickly. Staff were friendly and informative. Totally hassle free experience.
October 2023 by Charles M
Tried ordering a washing machine off of another company who claimed to have stock but seemingly "sold out over the weekend". So dropped ATI an email as they were showing 3 in stock. Got a reply within minutes confirming this. Had a brief exchange of emails all answered within minutes. Order went through and delivered 3 days later. Very good.And also at a very good price. A tiny bit more than the company that didn't have the stock (they said they'd let me know when it was back in stock but haven't), but then there are companies who list cheap never having the stock just to get you through the door.All in all, a very positive experience. Price, communication and speedy delivery.
February 2023 by Trina Rowe
I received a brilliant bother free service from Ati. A quick phone call, an online purchase of a new dishwasher, one more phone call to conclude installation, 24 hours later a perfectly installed dishwasher from a professional team of 2. So refreshing these days to have experienced something I had anticipated to turn into the usual frustrations of today?s living. THANK YOU.
November 2022 by Martin Nolan
This is an excellent local business and the team work hard to get you decent prices on what is at the end of the day an expensive brand. Would recommend
November 2022 by Gillian Robertson
Able to try the vacuum cleaner before buying, staff knowledgeable.
November 2021 by Jo A
Decided to choose the Miele centre in Harrogate as we had a large number of items to replace following a flood.My experience was pretty poor. Once they had our money it was clear they didn?t care. They failed to tell me when they were delivering. Failed to tell me the fridge freezer I ordered with 8 weeks notice was not going to be available until I chased it two days prior to the date needed. They then failed to process a refund when requested, holding onto our money for days longer than necessary. I had to chase them again to get this done. Also despite requesting on several occasions, I still don?t have a receipt for the items they did manage to deliver.I wanted to use a supplier I trusted. I wouldn?t trust this business again. Personally I have found AO better, more reliable and far better customer service.If you like arrogant, ignorant salesmen choose this business.
November 2020 by James Woodward
If you want advice you and information you see the people that know their stuff . Relaxed ,very knowledgable and not pushy .
November 2020 by Wayne Jackson
We have been dealing with Ryan at ATI Miele for quite some time now and in relation to a number of appliances. The shop is quite some distance away from where we are in Preston, but the journey has been worth it every single time.Where to start is the tricky thing, so here goes:- Ryan has been helpful, resourceful, professional, knowledgeable and courteous throughout all our dealings with him. He has always kept in contact, answered my multitude of queries, bent over backwards to make us feel like valued customers and repeatedly gone the extra mile. We can't image ever going anywhere else in relation to Miele appliances.In these days of lacklustre service provided by mediocre staff at many retail outlets, Ryan and ATI simply buck that trend and instead stand out like shining beacons in terms of their Five Star service. We are absolutely delighted with everything they have done and it has made us realise that there is so much more to making purchases of top quality household appliances than simply buying online from faceless and nameless retailers.This team are faultless in every respect and really know what they are doing, so we are genuinely very grateful to you for what is now approaching a full year of outstanding and unparalleled professional service. You thoroughly deserve all your success.Wayne and Joanna Jackson
November 2020 by Susan Robinson
Fantastic sales , ordered our new. mielewashing machin.arrived very quickly.no charge for connectionor disposal of old Miele. Set up to use from my mobile phone easily, impressed at how easy it is to do a wash using my phone to tell machine what to do.Very happy customer
November 2020 by Stuart Young
Simple repair costs make Miele a throw away item, sad when they are supposed to be so good. 20 year expected lifespan is like if your single and take your washing to your mums. If you have kids don?t expect long after the 2 year guarantee and then you can?t even get a normal white goods place to fix it so you will have a massive call out fee if you want it fixed. ?
November 2019 by Anthony Harrogate
I bought a coffee machine of Ryan at Ati Miele and its the best Coffee i have had many thanks.
November 2018 by STELLA MAY
I have found the staff very attentive and helpful. Certainly very knowledgable about their products. I would have no hesitation in recommending them.
November 2018 by Lisa Hall
I've visited this store a couple of times and got a Tumble Dryer and Vacuum Cleaner Bags from the team. Showroom is bright, airy and has a lot of different products on display. The team are really knowledgeable about all the Miele products, friendly and very helpful with any queries - and the coffee was pretty tasty too!
November 2018 by Sian Adams
I visited ATi last week as I was looking for a good quality washing machine that would work well for our growing family and double the amount of washing! I was really impressed with how knowledgeable they were about each and every product plus the friendliness from the moment I walked in. I'm really looking forward to having a brand new washing machine just in time for when our first baby arrives. Thanks so much!
