February 2024 by Seb Lea griffiths
Absolute shambles minimum of 30 mins wait every time i go to collect prescription no one answers the phone .Very rude staff .3-5 staff and two tills with one unmanned always very busy often one person serving so if has a query or a difficult question then could add 10 minutes to the queue definitely requires improvement
January 2024 by Stephen Poole
Signs up all around the store about abuse to staff. After the lack of customer service today and being totally ignored I can see why they would be verbally abused. The staff look down on you with an arrogant look of distaste and no they were not verbally abused. If I had to audit this pharmacy they would need a lotmore training. The whole care industry is an absolute disgrace.
December 2023 by Gill Matthews
Abysmal experience.Loads of staff on duty, but only one dealing with customers no matter how big the queue grows due to snails pace service.Unless you have a text that your script is ready, expect to be told to wait another half hour or come back again.Frustrating to say the least.Dangerous if you need Meds that day
December 2023 by Paul Dobson
Absolute waste of time. Half an hour long queue out the door and nobody in the queues prescription was ready when they got to the front
November 2023 by Victoria Smith
I will give five stars for the lovely lady who helped me today, but 0 for the guy pharmacist, I spoke to on Friday. I have done a crazy run about between work, and the pharmacy to get my well needed ADHD medication, only for them to be given to another, and now I have nothing at all, for god knows when!!! What's the point in not taking my first script? What's the point of asking me to change my script, only for you to give them away, I absolutely despise your service now. You have disregarded me, when I got all what you asked for.. Your service was out of touch, and shocking. All you have done is sent me on a run about, for nothing!
October 2023 by TheVamppir8
Total shambles. Sat on my owing for 2 weeks till I ran out. Don't bother ringing, they never answer. Expect 40 minutes in queue listening to their phone ringing every visit. Uncaring and unhelpful. Every customer in queue went away with an owing.
October 2023 by Tyler Ainsley
This pharmacy has messed up my prescriptions three times this year it's ridiculous. When you literally have an appointment and see the nurse type in black and white which contraceptive pill you want and get given a totally different one it's so annoying. I went to my doctors surgery and got told "they just give you what they have in stock". Like come on seriously! They all just don't seem to care and it went straight in one ear and out the other when I told them it's happened three times now. I think it's about time to give up if you can't even get the right contraceptive pill. Oh well hopefully next time my prescription will be correct. Fingers crossed.
August 2023 by e henry
Take ages (hours and hours) to answer the phone. Repeatedly mess up elderly patients' prescription and response is that 'it is complicated ' not acceptable. Shop itself is so small customers (often ill and elderly) left queuing outside. It is shabby and needs some tlc as well as understaffed.
August 2023 by Abigail Bunn
Never answers the phone
August 2023 by julie ?jujujewelz? messenger
Very clean and tidy and friendly when I have been. Only problem is I have tried to call them multiple times but they don't seem to answer the phone.
April 2023 by djrevvy
Honestly this chemist has one of the worst waiting times imaginable you're guaranteed to be stood no less than 10 minutes and that's on a good day
April 2023 by Tony Heathcote
Apauling service. Never answer phone. Prescriptions are never ready.
February 2023 by Val Withers
Why doesn't anybody answer the phone? Absolutely ridiculous and appalling service from a Pharmacy
January 2023 by cleveland plumbing & bathrooms Guisborough
Local busy pharmacy great service very helpful
September 2022 by Derek
Sometimes getting prescriptions can be very time consuming having to wait when having been txt.to say they are ready.
