March 2024 by UZMAH ZAMAN
Brilliant service
February 2024 by Dale Thompson
Staff member here is quote possible the most miserable rude person I have ever come across. Do not go here if you require any help, she hates herself as much as she hates every customer who walks through the door.
February 2024 by Lorraine Randall
Completely unacceptableCustomer service very rude member of staff and witnessed themBeen so rude and unkind to school children that were nothing but polite to them Will not be using themAgain on this basis
February 2024 by Isobel
The service in the Broadway post office is efficient, they get their line down quickly so never have to wait very long.The people in the shop have been polite when I have taken packages in to be sent all over. It's a convenient location and a great local resource for the community.
February 2024 by Ricardo Costa
Very rude customer service. avoid.
December 2023 by Ann Johnson
Teally friendly and helpful staff
November 2023 by Nancy Kotecha
The people that staff this Post Office are greedy and rude. My 15 year old daughter was waiting in the ridiculously long queue. She lifted something off the shelf to look at it and when she put it back another object rolled off the shelf and broke. Despite apologising profusely the woman who came to sweep up the debris looked like my daughter had picked it up and thrown it at her. Her face was like thunder. Then the main woman charged my daughter £9 for the damage. It was not the fault of my daughter, it was their precarious display that led to the item falling and breaking. My daughter was devastated and cried for a long time. £9 is a huge amount of money to her. I will NEVER use this Post Office again. They are money grabbing, obnoxious and utterly unsympathetic. I wonder how they would feel if it was their child?
October 2023 by John Allison
Staff havs always been helpful when ive been in the branch
August 2023 by oluwafemi obebe
Great knowledge on Post office services and will stay open if I'm running late, fantastic.
July 2023 by Tommy Spencer
I think the majority of people are in agreement that the people who run this post shop, especially the woman, are very rude and nasty. I thought I would just risk it anyway and then wished I hadn't, yep, they were very rude and unkind. If you can use Heslington post office instead, seriously, don't think it's worth a try like I did.Update:It's just never a one off occurance, the woman that runs this place is just consistently nasty and horrible over the phone and in person.
July 2023 by Francesca Dreksler
The opening hours are good but the staff have been rude and unhelpful every time I have gone here.
May 2023 by Jackie Langham
the lady that works here is so completely rude, after asking about how to post a parcel. I felt humiliated as she shouted at me how I could post something that big. I?m so embarrassed. I?ll never go here again. Absolutely shameful behaviour. Maybe a customer service course may be helpful for herDon?t use this shop, go somewhere friendly
May 2023 by nicky ward
Prepaid two parcels, scanned QR code and sent one only to be told that the other parcel they could not print the label and the extremely rude woman behind the counter said come back tomorrow to send it? wasn?t an option for me and she walked off smirking with no desire to help me further. Made no sense as I?d already paid shipping online whilst the cashier was rude, inept and very unprofessional. No wonder Royal Mails finances are in the toilet when there?s people are your representatives
May 2023 by Sky Lakey
Always helpful and polite service from everyone I?ve dealt with in the shop and post office counter
April 2023 by Sarah Tosney
Staff always helpful and efficient.
