November 2023 by Michael Abbott
Great selection of stock and very helpful staff.
June 2023 by Alison Gee
Very knowledge and professional
April 2023 by Andys Cap
The box arrived totally damage free on the outside. No cardboard compression, no scuffs, no corners damaged, and the contents were heavy, so if DPD had mishandled the item as Transtools suggested, it would very evident. You would therefore fully expect the contents to be in an equally pristine state? And if the contents were damaged, you could draw the conclusion that they were damaged prior to being boxed up.When I opened the box, there was paint all around the tin, it was heavily dented on the lid, somebody had applied black tape in a bid to stop an obvious leak, it was also shrink wrapped, badly. Would DPD have done this? I don't think so, but Transtools suggested that they have had dreadful problems with DPD and that their service was questionable, I've never had issues with them personalIy.I managed to wipe up the paint that spilled out, otherwise, Transtools would also be getting a bill for a new dining table.So Transtools tried to blame DPD for the damage. They fail to understand that my contract in law is with them as the seller and not the courier they choose to use, despite what they think of them?Please read all of their Google reviews prior to ordering from them. It doesn't make good reading.The pictures are really all you need, to decide if ordering from them is a good idea.
January 2023 by Paul Taylor
Helpful, professional and reasonably priced
October 2022 by David Crummay
Everything you need under one roof
March 2022 by Kirit Shah
I wish I had read the reviews of this company before ordering. :/Customer service is absolutely shocking and what's worse - they use Yodel and Hermes to deliver. It's been almost 2 weeks now since I ordered and the item still hasn't turned up (and it'll be ruined when it does because it must be unwrapped and flattened promptly) - and now Transtools wants me to wait another 3 days to see if Hermes deliver it. And if they do, they want me to send the ruined item back to them, and they'll then try again to send the item - no refund until this happens. I've now had to initiate a chargeback through my credit card company - which I've never had to do before! Absolute jokers - don't touch this company with a bargepole, they'll do everything they can to delay giving a refund. It's like dealing with Ryanair.
January 2022 by Robert Slater
Good place
March 2021 by Melanie Leogue
Ordered 3 cans carpet spray over 3 weeks agoOne was broken having a nightmare returning them I was not willing to pay postage backSo they sent me a pre paid label drove 15 miles to the nearest parcel shop and the label would not scanSo 30 miles of my fuel for nothing !! Have emailed them and no response very poor customer service I won?t give up getting my refund from themTotal nightmare avid !!!!
March 2021 by Geoff Green
Everything you might expect from a hardware store and more. Narrow aisles, but enough room to decide which way to go. Screens and face coverings in use. And a huge customer park for the size of the place.
January 2021 by ROGER HARVEY
They are always so helpful and carry a large stock of tools and other things.
January 2021 by Duane Harrison
Great selection, always good prices, very handy
December 2019 by Buck Rodgers
Thankyou to Katie and Gary for being such a good helpfull pair it was nice to meet you both
December 2019 by Darren D
Very unprofessional bad service bad products
September 2019 by martin haxby
Couldn't be more helpful. Sorted me out no problem with gutters and fixtures. Went in Friday delivery Monday morning. Happy day's xx
August 2019 by Mark Buckley
Things are changing drastically here. Decorative stones, render, sand and cement etc at wholesale prices to the public
