September 2023 by 431hiteshc
I really enjoy staying here. Very friendly staff and the rooms are always clean. There was some maintenance work going on at the back but it wasn?t intrusive. Breakfast was great although some of the patrons were rather rude. I?m looking forward to coming back.
August 2023 by David O
Great location and really excellent staff, room etc as expected but there really is nothing premier about a Premier Inn. It's very clean and well maintained but could really be any of the major budget hotel chains.
August 2023 by ChrisWhi
Everything I've come to expect from Premier Inn - great breakfast, comfortable beds, clean rooms and good food in the evening. Friendly helpful staff in the restaurant and in reception with Celia on arrival being especially helpful. Thanks to all for a comfortable stay.
August 2023 by JacqNTel
Nice quiet hotel, friendly staff, comfy bed. Very tired on arrival and we were sorted quickly and efficiently. The meal deal was useful too. In the restaurant Jenna was great; I'm a coeliac and she offered my food straight from the kitchen, instead of the buffet, I felt safe in her hands. Plenty of local amenities for those needing more to do too!
July 2023 by Sue H
This hotel is everything you expect from Premier Inn. Clean, comfortable and air-conditioned rooms. Soundproofed windows so the storm overnight didn't wake us. Reception is manned 24 hrs a day and nothing is too much trouble. Couldn't fault the breakfast at the attached restaurant, a lot of choice, and the hot buffet was freshly cooked.
July 2023 by Hazel M
Our room was clean, comfortable and well ventilated with it having air conditioning. June & the team at Catterick Garrison are all extremely helpful and friendly which made our stay extra special. We will definitely return the next time we are in the area
July 2023 by Pinkseaflower
Friendliest out helpful staff I've ever met on a hotel reception. Ive stayed at a lot of premier inns all over the UK and this is the cleanest by miles. Lovley little thoughts such as the extra tea and coffee in reception and the forgotten items which you could have with a donation to charity. Brilliant ideas which need implementing across the premier inn chain.
July 2023 by Navigator48526886662
Straight forward and comfortable. Far better than the 4 star hotel we then went on to stay at in Harrogate. Next time we will pick premier Inn in Harrogate as Premier Inn never disappoints. Friendly welcome and even received free chocolate.
June 2023 by Mj Michael Jackson
How do I get there
June 2023 by Antigua1234
Stayed here for one night on way to Scotland. Greeted by excellent receptionist, checkin was good and he was very helpful explaining meal options and about the local area. Rooms were a good size, clean and well kept. A/c a bonus. Bathrooms adequate. Restaurant on sight was good and reasonably priced. Food and drinks good too. Service ok. Breakfast good. Location is on retail park so other eatery options available. Cinema within walking distance and shops of course. Excellent stay here and would return.
June 2023 by R7853KNpault
An excellent location in the centre of catterick garrison. Located with a shopping area with free CCTV monitored carparking, you have everything from sports and shoe shops, supermarkets, Fuel and a cinema within 1 minutes walk. The staff are welcoming and the premises well maintained, the room itself has air conditioning, the windows do not open. Room lights are controlled by your room card. A nice touch was the small library in the foyer, drinks machine coin and card operated and 24/7 staff ...that can supply toiletries for a small cost if they were not packed. A TV offered Freeview channels, no room phone and plenty of plug points to charge phones etc. The shower/bath was comfortable clean and body wash/handwash was supplied.The water pressure and temperature controls were excellent although the shower head is fixed the cap be altered to various water sprays. Rooms were made up and replenished daily unless you left the door tag label do not disturb on the door. Breakfast and meals can be purchased on booking, we found some people coming into the hotel for their breakfast off the street as it were so it's not exclusively for guests the restaurant was spotless and just a note if you order the cooked breakfast it is not a buffet it's individually cooked to order, very good, very flexible if for example you want 4 sausages, 2 eggs etc. If you go for the cooked version you can help yourself to the continental breakfast as much as you wish; cereals, toast, muffins, yoghurts etc or elect to have the cheaper continental variety standalone. Booking out was easy just drop your room cards in the box and away you go. Definitely will visit again and the ideal base for the Yorkshire dales. Sunday night stay is cheaper and on Monday you have the market in Thirsk you can visit.
June 2023 by Robyn A
Everything was up to scratch with an easy check in a large and quiet room with a large bed which was super comfy as well, good breakfast and stress free. Overall just what you want from a premier inn.
June 2023 by julin31
Easy to find, free parking. From the receptionist to the restaurant staff all very friendly. Room was very clean, with air con and the beds comfortable. Restaurant was very relaxing and the food very good.
June 2023 by Gillymac7
We stayed at the premier inn for the locality of our son passing out at Catterick army barracks, the hotel was everything I had hoped, lovely staff, immaculate room, nothing to complain about, the meal deal was very disappointing, food took ages we have to ask after a lengthy time, cold over cooked chips and scampi, had to wait again for dessert and go ask where it was, is there no one going about taking plates off the tables and checking if you would like next course, the answer is no, if we hadn?t already paid for it as part of a deal we would have walked out, breakfast we had a lovely lady greet us and was the only one working on the tables, food again not impressive, shame as it?s let premier inn down being associated with them.
December 2022 by Julie Thornton
Store itself and staff in store great, telephone staff are a waste of time twice I've rang and twice they have hung up on me.The number is the one on the next website so why is this happening.
