February 2024 by J
Useless. Rude staff. Take far too many days to prepare meds. Rarely open when needed. Queues are ridiculous.Used to be such a good pharmacy.
February 2024 by connor parker
Was given a weeks notice to order in formula for my 9 month old son, went in to pick it up and they had nothing, for the next three days following they told us it would be ordered for the next day, now in a position where he has completely run out of formula and the best advice they can give is "try another pharmacy or get an alternative prescribed from your GP" despite the fact he's already on this prescription for a reason, absolutely disgusted at this service and the complete lack of responsibility they've taken
February 2024 by diana bradbury
Staff are lovely and friendly despite them being under pressure.
January 2024 by Maureen Franks
'Total Shambles' would be a better name. Repeat visits for a repeat prescription ordered WELL in advance. Of the 7 people in the queue NOT ONE collected their medication. One elderly man had been waiting 3 weeks. Told to wait and if he came back later HE WOULD HAVE TO QUEUE AGAIN- nice and caring!! Repeat visit today. Pharmacy opened early- wow!The ONLY assistant climbed up and down 4 times trying to find a woman's meds. Out the back twice. On and on. Finally I asked if I could just get my meds. Lo and behold the pharmacist came out and got it. Other woman. 'We're doing our best. We opened early' blah blah blah. Frankly WE DON'T CARE! It is a business and not fit for purpose.
January 2024 by Angel
Great place. Usual pharmacy out of stock but this pharmacy has it in stockEasy prescription transaction
January 2024 by melanie sauntry
I appreciate they are busy however 3 months in a row now I have had issues with getting my meds to the point where I go two plus days without! I put my prescriptions in in plenty of time as requested and still they can not get it right! My husband again has spent close to an hour waiting and they then realise they don?t have the applicators needed to administer the meds! Even though the doctors now specifically request the applicators as the pharmacist started removing them as said not obliged to give them to me, even though you can?t have one without the other!!Utter chaos in this pharmacy!
January 2024 by Kaz9910
It won't allow me to do No stars!I understand they are busy since Boots closed, the staff try their best, but the service has been terrible for a number of months. First it was staff shortages, then a new computer system - having to wait over an hour in a queue for meds that have been sent over 10 working day and still not done is really not acceptable. After asking what was being done towards getting back to some kind of normal service and being answered with we're doing our best and trying to help customers! - I've taken that to mean nothing - therefore it's unlikely to improve, especially now they have reduced opening hours.Such a shame, was so good when first moved to the area , but I've now signed up to an online pharmacy.
January 2024 by X Y
Poor quality of service, no apology for the wait despite waiting is extremely long. They have one excuse each time as blaming that prescription came late despite I have the evidence of prescription that has been sent at least 2 weeks ago. No apologies for that either.
December 2023 by D S
They're doing there best under difficult circumstances.
September 2023 by nicola marshall
Helpful, smiley, discrete staff.
August 2023 by Alan Clare
4* without question for the excellent staff but the system they have to work with for holding meds for collection is grossly inefficient and after periods of regularly being closed the store is now not open for lunchtimes.Today, staff member up and down the stepping stool grasping at packages on top shelf which seems risky , trying to locate my meds after I joined 6 person queue and waited.Decided to try postal serve from CO OP.
July 2023 by Jon Void (JCVDbaby)
Closed Sundays now. But at least we can have day off from their snobbishness and incompetence.
May 2023 by Mrs m hawes
Happy helpful staff always . Thankyou everyone for everything you do.x
March 2023 by Margaret Oliver
Very friendly and extremely efficient
February 2023 by JJ's Life
Kind and friendly staff that are always happy to help and very helpful. A Large pharmacy with loads of items on the shop floor and behind the counter, you will find most things your looking for. Short queues with plenty of staff serving for a speedy service.
