December 2022 by chris thoma
Don't waste your time with this shop, they're not professional. After losing my time for one month, I asked to be refunded through Paypal as my order hadn't even been sent yet. I wish I had checked the reviews before making my order
October 2022 by Hans Kraaijeveld
The first time I ordered something from them nothing did arrive. Paypal refunded my payment. Then I contacted John because they had some parts I really needed. I placed the order using paypal, After two weeks within I heard nothing I wrote an email and then I received an extra charge for the postage cost. These I also paid by paypal. Again I heard nothing and after a few weeks I received after asking for the tracking number. The number is not recognized by parcelforce. They have a nice webshop and on the phone they are really helpfull. But their delivery department does not know how to send parts out of the UK. Sorry John.
October 2022 by Dan Mccall
Don't waste your time trying to use this company.
October 2021 by Daniel Harding
Shocking customer service. There was an issue with the site recognising autofilled address details from an Apple phone. The address the item was posted to was my name and the city name. They then wanted me to pay twice for shipping once rm returned to them due to the omission of valid address details. Very rude emails from the owner. Avoid, much better service can be had at their competitors.
October 2021 by Sandra Howlett
Would highly recommend, got lots of great advice and helped ensure I ordered the correct part.
October 2021 by Suzanne Boyce
Very helpful customer service and quick delivery. Highly recommend!
October 2021 by James Howlett
Great freindly service, very knowledgeable for all things Jaguar, highly recommended.
October 2020 by Roger Stav
I will not recommend this company for anyone. This have been a nightmare for me as a customer.I bought a rebuild waterpump for my Jaguar 420 in 2018 and the car was not used more than a few miles until the front of the pump that is pressed on fell off with the fan and destroyed my radiator.I got in contact with Jagparts International that sold med the pump and sent them documentation and pictures.They told me to send the pump to them and I did. It took 17 days after they got the pump until they sent it back to me after several mail with no answer and telephone calls.I got in contact with a not very costomerfriendly lady that told me that the pump was going to be sent the next day. I got the pump after 8 days and installed it properly.I tested that everything was ok and no leaks. The car was started again the next day and I heard a big bang. The front of the pump with the fan had got loose again and destroyed the new radiator again. It was taken out and I sent a mail with pictures to Jagparts International with a claim that they compensate me for the parts. I got an answer from them that I must have put the pump on wrong for the second time?They told me that they will not cover any parts or repair.The best part was that they told me to send the pump back to them for inspection and repair again..If I had residence in UK I would get a lawyer and proceed with this case that had cost me 1437 pund for rebuilt of 2 radiators, new fan, 20 manhours, a lot of time and trouble.Take your business elsewere and buy your parts from other serious Jaguar parts companies.Regardslongtime Jaguar owner from Norway.
October 2020 by Barry Austin
Great professional service, very knowledgeable and reasonably priced parts. I would highly recommend, they had rare parts that I could not find anywhere else.
October 2020 by Gina Kalf
Recommendation!Very good service for the Recondition of my Steering Box. Fast professional work and shipping to Germany. Thank you
October 2020 by Peter Hammond
Very helpful and efficient. I have used them twice now .
October 2020 by Monina C
VERY slow service.....and unhelpful receptionist
October 2019 by Laurence Nichols
THEY SENT OUT ALL THE PARTS WE NEEDED IN GOOD TIME, AND A VERY GOOD PRICE. I WOULD RECOMMEND THEM TO ANYONE NEEDING PARTS AS THEIR KNOWLEDGE IS SECOND TO NONE.
October 2019 by james tullett
Very helpful friendly people and a great price!Recommend
October 2019 by tony pocknell
Very Nice people to deal with.A large amount knowledge and realistic on cost
