March 2024 by daniel Jarvis
Took a freeview box in to sell which required testing which was absolutely fine. I was told an hour and it would be done. An hour and a half of waiting later I was told they needed an aerial cable for them to test it properly.Each time I asked the ?testing guy? was stood chatting with a colleague and had to be prompted by his colleagues to actually test things.Can?t say I?m overjoyed with being messed around and then told after waiting for longer than they said that a product that requires an aerial needs an aerial cable which they don?t have and haven?t tested. Nearly two hours wasted.
February 2024 by Steve A L Harris
Great place for 2nd hand Blu ray's & 4K
November 2023 by Ryan Walmsley
Popped in on Friday and has a good experience at this CEX store, games were all organised neatly and when purchasing the staff checked and cleaned any that didn't look perfect which is always appreciated.
October 2023 by Jack Robertson
I have always liked coming here, it is always the highlight of my trip to Thetford. Not as good as the one in Kings Lynn but I still think this Cex is better then the one in Bury St Edmunds. You can find some nice games here so I recommend this place.
October 2023 by Mark Star
Always got lots in stock and always happy to serve you !! Very nice people ? highly recommended ?
August 2023 by R Jai Hart
Young staff team are polite and friendly. For older people going into a store like this might feel intimidating but honestly, the kids'got this.
August 2023 by Simon
This is my local CeX store and it's great it has plenty of DVDs available from children's to adults can be difficult to find the DVD you are looking for as they are scattered around. There is an okay selection of mobile phones but not the best. The store itself is clean with no cases on the floor and there is always a member of staff on the floor asking if you need help which is great
August 2023 by Sharon Chapman
Always friendly staff and the prices to buy things are okay. Trade in prices are on the cheap side but the store does have to make a profit. I totally agree with another reviewer, John Bennett, the music is way too loud. Turning it down a bit would make for a more pleasent place to browse and shop.
August 2023 by John Bennett
I know CeX sometimes get bad reviews for selling ... can I say some dodgy stuff and not so great products but if you stick to buying the odd film and game its the perfect place. I just wish for once they could change the store music so be warned if you are over the age of 35 please for the love of god wear ear defenders on entry.
July 2023 by justine Hampton
Over priced, not very helpful, dvds could do with better organizing, hard to find anything
April 2023 by Sam White
Possibly the nicest CEX I have ever been into, the member of staff was very pleasant, professional and efficient. She helped us with our trade-ins, updated our account details and informed us of the full bank transfer process.Also the store did not have the usual 'CEX Smell' of Body Odour, Monster Energy and Weed so that's a win.
April 2023 by Zita Zebra
Great shop with friendly staff and a good variety of products.
April 2023 by Karl Cruickshank
Same as any other place in the chain, well stocked clean and organized.
March 2023 by Andy Erridge
Smaller than most cex but still got plenty of stock
December 2022 by Jcg R
Absolutely terrible establishment! The staff are college drop outs who are all in that emo gang, vaping away talking about anime, rude, no customer service, not helpful at all and their warranty is a farce.. they don't do work, they just say it needs factory reseting when it's a speaker issue..