March 2024 by Paul Feuer
Great service from an independent company.
December 2023 by irene blackwell
Very helpful and friendly
October 2023 by Clare Roo
Excellent service
July 2023 by Ellie Saxon
I use the Watton Branch. The staff here are all very helpful. Grateful thanks to Neil for his patience and kindness in sorting my poor eyesight out.Thankyou also to Ellie, The manageress and Amber for their help.I wouldn't go anywhere else.
June 2023 by Saffron Smith
Staff are SO rude and patronising! Not the first bad experience I have had with this company at 2 different branches. Have also been refused my daughter?s prescription so we can go elsewhere. Will go back to the hospital and find a different company. Way over priced too!
May 2023 by James 47298
I had appointment with Molly to potenially clean out my ears. On Inspection no build up was found so no work was undertaken and I wasnt charged. Impressed by honesty and professionalism of all involved.
April 2023 by Wendy Martin
From making my appointment to choosing my glasses everyone was so friendly, helpful and efficient.Great choice of products and all details explained fully.Would not hesitate to recommend.
April 2023 by Daniel Pratley
Disappointing overall, unfortunately Cecil Amey is now no more special or premium to the main high street brands. (Boots, Specsavers etc) I had an eye test with the outlook of purchasing glasses however the sizings were slightly too small, there was no offer to try and search for any from their suppliers and the only offer was they would source some from other branches for me to try, still haven't heard anything and its been a few weeks now so they're obviously not interested.I've now taken my business elsewhere.
March 2023 by Abbe Da Cunha Lourenco
Extremely professional & helpful opticians. Everything from the initial eye test to choosing new frames was very easy & at no time did we feel rushed. There?s a large selection of frames to suit all pockets & we would especially like to thank Kirstie & Tonya at Dereham for looking after us.
January 2023 by Steve Grant
Very professional service at Dereham branch for my eye test and also when collecting my new glasses. can't believe how much my eye sight has improved. All staff are very pleasant and easy to talk to.
January 2023 by Nickki Thorne
Brought my son to the Attleborough branch today for a second opinion and I am so happy I did. Everyone was so kind and it really felt like they were going above and beyond for him. Avneet who did his test was incredible. She took the time to listen to his concerns and reassured him. The lady who did his CT (Sorry I didn't catch her name) was also equally as lovely, and made it fun for him. The reception team were super friendly and even offered him a chocolate at the end for doing so well on his tests. Really brilliant team, thank you.
January 2023 by Chris Taylor
Excellent customer service, ease of appointment booking and thorough examination, including hearing test. Great help in picking new glasses and recommendations for suitable lenses. Advised glasses would take 10-14 days but they were available within 7. Would fully recommend 5??
October 2022 by Lorraine
Once again after many years of service, Cecil Ameys have been fantastic. The staff are professional yet friendly. They need congratulating, especially Amber who always goes the extra mile.
October 2022 by gail rooney
What a fabulous service I had today. Everyone was so helpful. Can not praise them enough. Thank you all, and a special thank you to Louise for helping me pick my new glasses and fixing my old ones. Your patience is boundless! I realise you may be a bit more expensive, but in my view you get what you pay for. I had a free hearing test too. Feel reassured with the professional expertise. Money well spent. Thanks again.
September 2022 by Lorraine de Bernard
Once again after many years of service, Cecil Amey's have been fantastic. The staff are great & are absolutely professional. They all need congratulating.Thank you.
