December 2023 by Jan Zahourek
This place has the most amazing cockerels!!!The guys!EltonJacksonMichaelThe Chuckle BrosIt?s absolutely the bestThe guys aren?t always around, because they have amazing wild woodland where to roam free? though I wish they wouldn?t drink so much from the screen wash bucketsBut, guys will be guys
October 2023 by MD Zone
Unbelievably rude and aggressive staff. I am usually pretty contained in difficult situations but I left shaking with anger after a member of staff shouted and got in my face because I apparently wasn?t using the Costa machine correctly ( I removed the cup as the water was being dispensed so as to make it stronger). Even though I was using the correct size cup,(the machine doesn?t work unless you do) when I tried to explain my reasoning, I was shouted down and wasn?t allowed to get a word in. I gave up on the coffee and went to pay for the fuel. The cashier asked what the issue was and as I started to explain the other guy came up and started yelling over me again. I will absolutely never use this place ever again and I strongly suggest it is avoided, there are plenty of other options close by. After reading other reviews, I am left wondering what the hell is going on in their heads that makes them think this is an acceptable way to run a business. Surely it is at odds with their BP franchise agreement in some respect. An absolute disgrace nonetheless.
October 2023 by Philip Spalding
Having a refit and the guy on the night window was even grumpier than me on my most grumpiest of days. Gregg's next door was much happier.
October 2023 by Shafa Rzayeva
Today my husband left his wallet there with £2300 the staff was very rude , did not show the camera, did not let to call the police
August 2023 by Lee Borthwick
Shame 0 stars are not on here, no baby changing facilities when I asked if they do the reply is well we don't advertise one and we can't afford it so oh well, after paying 15 quid for 4 bags of chocolate I thought really then bit back because of he's rudeness and was told to get the f out, absolutely disgraceful vile human beings working there bp and more group doesn't seem to care one day they will be rude to the wrong person and I hope I'm there to see it, scum bags
July 2023 by Emanuel Ferreira
Worst customer service ever!! If you to pass through the A11 don?t bother stopping here. I know I won?t. The staff is extremely rude calling ?bro? to customers and with such attitude towards everything you say or do.
June 2023 by Emanuel Lopes
Worst customer service ever!! If you to pass through the A11 don?t bother stopping here. I know I won?t. The staff is extremely rude calling ?bro? to customers and with such attitude towards everything you say or do.
March 2023 by j mcw
Never before have i come across such a rude piece of human garbage. Asked him a simple question, just ignored me and looked at me blankly, i had to ask 3 times till he answered. He then started to make threats over the tannoy, i will not let this go unpunished.
October 2022 by Norfolk In a box
4.35am waiting 10 min for pump to get authorised. Awful service. Left and won?t be back. Bp Newmarket had no diesel. Bp as a firm are no good
September 2022 by Edward Florin
?a handy gas station for local shopping and good opening hours where you can really find everything we need in our lives, good range of the best quality fresh vegetables, items for general household consumption, alcoholic beverages, wine, spirits, soft drinks and refrigerated products for sale( ice cream ? ) and even more than we could imagine, and the staff is very friendly and helpful ??Acces to:- free cash machine- PayPoint- The National Lottery- Costa Coffee x 2 machines- air compressor- water & screen wash pump- air & vacuum- hot food stand- food on the go- Calor Gas, Butane and Propane cylinders- 2 lanes with HGV fuel in the left side of the PS- Ad Blue pumps- small HGV parking- Greggs nearby ( in the same building ? )
June 2022 by Tim S Edmunds
This place breeds extremely rude, illiterate and venomous staff as does it's twin across the A11 Thetford By-pass.
March 2022 by Eric marks
12.45 am to 1 amI am a night worker we stopped to get some food the horrible blonde lady said its against our policy to sell sandwiches at this time will be taking this further
March 2022 by John Largeman
You hood down, not the words of a wise man. Some would say the words of a very very little man, I personally would like to say the hood was never going to come down the only thing that was going to come down was the customer numbers in your shop. Get gud m9
February 2022 by Dean
Decent petrol station with a greggs
January 2022 by Michal Karpiuk
Please talk to your staff how they talk to customers is just mind blowing never again I will go to this garagePlease avoid I will post this on every social media I can find ????
