December 2023 by Arthur Allen
I had my eyes tested yesterday at Seamans. I was very impressed the care and attention shown by the optician and by her professionalism and useful advice.
May 2023 by Tracey Golden
Really lovely experience. I've only ever been to larger chain stores. But the staff here were super friendly and helpful, Not pushy and made the whole thing very easy.
February 2023 by Denise Axham
Very friendly and efficient as always. If anything can be done they will do it.
January 2023 by Emma Wilson
Excellent service and super lovely staff! So nice to be treated as an individual and not just a number. A much nicer experience than had I gone to a high street chain. I look forward to my next appointment. Thank you all.
January 2023 by Peter Wilson
Superb customer service
October 2021 by Eileen Atwood
I always have a positive experience with Seaman opticians who provide an excellent service.The staff are an absolute delight, nothing is too much trouble. They are unfailingly polite and helpful. Many thanks to you all at the Swaffham branch.
October 2021 by mike scoging
Very please with the whole experience at this Opticians. The counter staff were very pleasant and helpful during the fitting. The Optometrist was particularly professional and thorough in her assessment during the testing. The overall experience was both pleasant and enjoyable. Highlyrecommended with no hard sell.
October 2021 by Gino Corsini
Excellent, we moved to Norfolk and I needed a new optician. They've sorted out my contact lens plan & some new glasses for constant home working with a laptop. Really pleased to have found them.
October 2021 by Jo Farr (Farrster)
Excellent service, with incredibly knowledgeable, helpful and very friendly staff. My husband had a telephone consultation with Miss Umar (as he is currently shielding) regarding double-visions which he'd had for a week. After assessing him on the telephone she recommended he speak to his GP who sent him straight to QEH Stroke Dept. Thanks to Miss Umar's excellent advice he is now receiving treatment for a stroke he didn't know he'd had.
October 2021 by Kenneth Delve
Impressed with all the staff with their friendly and efficient service. I had used 'major chain' in previous years but glad I moved to a support local as the service was far better, and it helps a local business. Very highly recommended.
October 2021 by Brian Ferguson
Thoroughly recommend. Courtesy, politeness, efficiency, gentle pace and clarity in abundance. All this and COVID19 was managed alongside.I listened to all I was told....and I felt my own voice was listened to all those I spoke with....I never felt under pressure at any stage.
October 2021 by Philippa Drake
I took my son (8) here today. I was very impressed by the team, not only were they very friendly, they took the time to explain everything with great patience. Very thorough exam. Thank you!
October 2020 by Maureen Franks
Absolutely 1st class experience. Had to change initial appointment at very short notice and they couldn't have been kinder. Had my full check up today, including retinal scan. Brilliant staff. Very clear explanations. Saw the optometrist and had the most thorough examination I have ever had in 69 years. Every step was clearly explained with humour and great precision. Sorting out my new prescription with glasses was equally thorough with Dawn discussing the options with a colleague. This place is what a great opticians should be. You are given time and there is absolutely no pressure at any stage. All staff are friendly and kind. Thank you for a positive experience.
October 2020 by Carol Terry
I have been attending the Queen Elizabeth Hospital Opthalmology Department for the last 4 years. Had it not been for the excellent detection skills of the Optician at Seaman's I doubt my eyesight would be the quality it is today. My eye surgery was carried out pretty swiftly as was the removal of a cataract a year later. I attended my eye test at Seaman's on Tuesday 30 June 2020 and had Optimax scans on both eyes which were then sent to the hospital for their records. I attended my hospital check-up today (Friday 3 July 2020) and went through the usual sight checks and eye scans before seeing the Consultant. I didn't even make it into his office!! He told me there was no need as, "your Optician has done such an excellent job and, since they have the same scanning equipment as us here, I am happy to leave you in their care and will be confirming this in writing to them". As far as I am concerned, there could be no better recommendation and I couldn't wait to get home and give them the good news. Thanks to all at Seaman's Optometrists!!
October 2019 by Mal Bennett
I had a great experience with this Opticians when I requested their assistance to repair my damaged spectacles which I had previously purchased last year.The customer service I experienced was outstanding, professional, helpful and efficient. The spectacles were expertly repaired by Andrea and collected the following day. The icing on the cake was no charge!
