December 2023 by Chirag Patel
Amazing service and food, was a busy night but our server was always on hand when we wanted to order stuff or ask about something, she deserved every bit of the
December 2023 by jake finn
So this review is mainly for honest feedback to help with the customer journey.Firstly we understand we were a large table (20 people) but the staff were really friendly , the young lady looking after our table was polite and helpful and I can?t fault her.The only issue was when it came to pay, we were told we couldn?t pay cash, which was annoying but not the biggest issue. But we were asked to pay via the qr code, which wasn?t working and even the waitress couldn?t make work on her pad/tablet. She admitted it was a bad system, we all paid (with a fair amount of struggle) and I was the last to pay , when she got to me, she said all that was left was a selection of drinks , so I paid for that and gave an extra cash tip.As we were leaving we were stopped as apparently there was £27 remaining yet when she added it to the basket it would say nothing owing.We stood waiting for 5 minutes and were asked to pay it even though the app was saying all paid . So we declined and said if there was an issue to contact us, the waitress was polite and said she didn?t trust the app either.Basically the payment app/system needs some work because it felt very awkward being stopped from leaving a restaurant and standing in the door way with both staff and other patrons looking at us as if we had done something wrong. I?m hoping this feedback is passed along to the owners to come up with a better solution.Once again I?d just like to thank the waitress for great service and being very personable and understanding , the food was also very nice, but the customer experience was let down with a badly designed payment app.
December 2023 by Ben Potter
The food was great, the service was terrific and we had free drinks to apologise for the long wait. However waiting for 2 hours to eat is not acceptable and we definitely wouldn't return.
December 2023 by Linda Amey
Works night out. Really enjoyed it. Food was great and the staff were friendly and helpful. Looking forward to a return visit.
December 2023 by Jon Svensson
Food and service were great for a Pizza joint. Best Pizza I've had in a while. Waitress was friendly and efficient. Atmosphere better than usual probably because full and decorated for Christmas.
December 2023 by Lori t
Had booked but arrived extremely early and no problem to seat us. Menu explained and asked about allergies, no rush to order but not left waiting. Very quick service on food and it was sooooo lovely, had a rustic pizza and the pork belly, husband said it was the tastiest pork belly he'd had in ages. So massive hats off to the kitchen team. He had a tiamisu and I had the cocktail version, which was ok but quite thin and very small, so think just to have a baileys next time. Cashless, which I'm not keen on with tipping as like to know the staff get the tips from a card and not the company. Maybe bring back the tip jar. Will definitely return soon to enjoy the Xmas menu?
December 2023 by Alex Crisp
First time eating at Zizzi?s and I was pleasantly surprised. The food is very good and a reasonable price for the quality and quantity of food you receive. Staff are also very kind and attentive, and we had our food ordered and had eaten our meal within 30 minutes ! Restaurant as a whole is decorated very nicely, and has a warm and welcoming atmosphere. Would recommend when in Norwich ?
December 2023 by Taylor Coonts
My wife and I had a really great meal! It never disappoints when we stop by for dinner. We ended up getting the 3 course meal for what seems a bargain. It made for a not to expensive dinner date and left satisfied.
December 2023 by Dan Meads
The place was really busy and had a great vibe. Despite being busy the service was exemplary and the food excellent. Prices were reasonable too.I can highly recommend eating here.
November 2023 by Joanna T
It was amazing. Food great and staff very friendlyVegetarian options: My daughter is dairy free eater and she could chose something. Also they are very flexible in adding or taking away some ingredients
November 2023 by The Bobster
Really good Zizzi in Norwich Tombland. Food and service both very good. Recommended.
November 2023 by Richard Feek
Should have checked the menu before visiting but just needed somewhere quick for lunch. Our group of 6 all struggled to find things on the menu that appealed. That said what we did order was nice especially the Lasagne. Everything seemed to take quite a while to come out and by the end the kids were that fed up they didn?t want their dessert. This was our second visit and it definitely wasn?t as good this time around and not sure we would return in a hurry. Disappointed considering the amount spent.
October 2023 by Chandrani Neogy
I always love this restaurant but last time I tried the favourites board, the calamari sharing board which I did not find nice as compared to the price. Also the smoked salmon pesto risotto was not too good. But I always liked the pizza and pasta varieties here and they offer good deals. May be this time the choices were not good.
October 2023 by Nnamdi Osigwe
Lovely Italian restaurant in the heart of Norwich that offers a lot of well prepared and mouth-watering dishes. Also with highly efficient and good-natured staff to make your visit a good one. ??
October 2023 by Chris Gibbons
Went to Zizzi restaurant in Norwich and have to say was very disappointed. One lady, who seemed to be a manager was friendly enough but unfortunately that's where the good ends.The pizzas we ordered didn't seem like they had been cooked for long enough, they were flimsy and not crispy base. The cheese was pale.and ot fully melted, although the overall flavour was OK.What upset me the most was the drinks bill. My partner and I ordered a Peroni shandy each. I assumed this would be a draught pint, however these were served in half glasses, with 2 x 330ml bottles and 2 x 330ml bottles of sprite. This came to a mind blowing £17.40!!! Partly my fault for assuming it would be a draught pint, however £17.40 for 2 bottles of sprint and 2 small bottles of Peroni is disgusting. I accept you always pay more when eating out, however I don't like being ripped off. Won't be visiting again. Extremely disappointing to say the least!
