January 2024 by Mark Walker
For those experiencing service issues on returns please be advised their head office are responsive and will produce the right solution. Equally, their peer branch in Great Yarmouth delivers excellent customer service.
August 2023 by Solomon Ireson
Will not use again.
August 2023 by Ruby Donnelly
Very poor experience. Counter assistant very flippant and quite rude. Politely asked for money refunded after purchasing an item roughy 2 weeks before hand and was told policy is exchange or credit note only. Very surprised not to be told this at point of purchase given the high value of some of the items in the store. Was told that staff DO NOT have an obligation to tell customers this but as it is on the back of the receipt (something you may read AFTER buying the item). Also, be aware, if you are purchasing a gift as we were, the credit note can only be spent in THAT PARTICULAR STORE in castle mall. Recommend to go elsewhere if looking for gifts for anyone not local or if you are uncertain and may want a refund.
August 2023 by Paris Cressy
My chain had a knot which I could not fix, I went into the store with the intention to buy a new one however, Shannon said that she could have a look at it for me and she fixed it! And saved me £25 thank you so much you saved the day!
July 2022 by Georgina Wright
Always friendly. Always bargains to be had.
July 2021 by Gerry Wright
Very helpful staff. Exceptionally good prices. Offered good advice.
May 2021 by Philip Reeve
Excellent store, lots of choice and good value, have to wait due to covid restrictions
January 2021 by William Newton
Very good and welcoming service
January 2021 by Iona Richards
Good jeweller
August 2020 by Jb Mr Blue
DO NOT BUY FROM THIS SHOP IVE LOST MONEY THROUGH NO EXCHANGES AND NO MONEY BACK THE STAFF ARE NOT HELPFUL AT ALL NOW I HAVE TO LOOK FOR ANOTHER WEDDING RING
August 2020 by Shirley Andrews
Very pleasant and helpful assistant. Bought very nice jewellery set.
April 2020 by Jasmine Woodcock
I often get prices of jewellery from here and always get good service, I bought a price of jewellery back from my holiday and I needed a chain the young lady who served me was very helpful and got out a few chains so that I could see which was the right one for the pendant. She was very polite as is all the staff in there and the prices are very good too.
January 2020 by Peter Gibson
Shiny shiny shiny. Sparkly sparkly sparkly.Rings n tings. You want her to love you den buy sumfin here many many more dan u can fford. She luv you lonnnnnnng time johnny.
January 2020 by Christopher Peters
Really friendly patient staff and a good selection of really and affordable Jewellery
January 2020 by Gordon Margrie
Helpfull staff and quality goods.
