February 2024 by Bryn Thompson
Not a great solution to leave your spare stock in the room where patients are being treated. It is understandable that there will be store space limitations, but having to wait 20 mins for a member of staff to eventually be able to get into the room where the stock is (to find the product I needed is not in stock) is unacceptable. Continuous improvement?
February 2024 by Steven Archie
Went there today to look at and buy glasses yet I was totally ignored. Staff seemed to be happy to just sit at their desks and chat rather than ask if I needed any help. Single guy syndrome again I suspect!Probably don't care but they have lost my custom and I will not be taking, as planned, my elderly mother there for her glasses either now.
November 2023 by Lena Willimott
Professional staff
October 2023 by andrew ravine
Very nice and very good at their jobs
August 2023 by Kerri
Staff at this store are fantastic, they always make you feel welcome, will help you out by giving you various options and deserve recognition. Be a customer for around 3 years now! Great store
July 2023 by David Addis
Damaged my glasses so needed help, found I needed a replacement pair, must say Kara was very patient with me in my choice of frames, at all times the customer care was very helpful and considerate
June 2023 by Anthony Cooper
When I arrived it looked chaotic but I was mistaken and the chaos I observed was actually efficient and well managed. The staff were friendly and very knowledgeable. The young lady optometrist Tryphinia was super brilliant and knew her trade well. So it all smiles from me. Keep up the good work. ? ?? ?
February 2023 by Jonny Ward
Quick and very helpful, the lad scanning my eyes was brilliant and so was the lady in the second stage room, really good at advice and answered every question I had! Highly recommended, definitely the best opticians I?ve been too, well done team and thank you ?
January 2023 by M W
Never Again!!! Test was i corect, I checked it with another opticians and I have had right!I paid extra £25 to know that. After all they did not apologise and said that all is ok but they Will ma?e lenses not So strong like on previous test! Serio?! They offer me extra £15 for lenses, all was for my 7 years old girl. I waste money, time and next time will definitely not come back there!
January 2023 by Sally Crowe
Brilliant experience, very friendly, helpful and knowledgeable staff. They gave me all the time I needed to ask questions and pick new frames resulting in a great choice. I would thoroughly recommend to friends and family.
December 2022 by Helen Highmoor
Really friendly and helpful young lady at the reception, she did the puff test and 2 others also checked my glasses.The NHS eye test done by the ophthalmologist, who was very kind, patient and friendly, was very thorough.I was seen in time and will happily recommend this branch.
November 2022 by Bruce Knights
The initial tests and the actual eye test were fine professional and time taken.But when I was measured it was done in about 2 minutes really rushed and left me with no confidence in the workWhen my glasses arrived I was given them and left to try them myself,I couldn't see to read or see long distanceI then had to wait 3 weeks for another test, I had paid ( not cheap) and the glasses were no good, as it turned out I was measured incorrectly, now waiting for replacementsWont be using again!!
November 2022 by E Barrett
My husband Peter and I went to Vision express for an eye test and new glasses, Craig assisted us with our choice of glasses, he was very attentive and very helpful, we are both very pleased with the service we received from Craig and with our glasses.
October 2022 by Peter Sutton
It was very good. Everyone I spoke to in the shop was kind & helpful. The optician was thorough & Craig helped me choose the frames. I've already recommended 3 others to use you. Cheryl
October 2022 by Christine Gray
The ladies were very polite and helpful, and made me feel at ease while they did the preliminary eye tests.The optometrist (Bas) was very cheerful and explained everything as we went along. I will definitely go there again. Thank you everyone and well done ?? I
