March 2024 by Michael McKendrey
Fantastic website with lots to offer and easy to use. I ordered Elmer the Elephant for my daughter. It came on time, safely packaged, and she absolutely loves it. 5 stars all the way, highly recommended.
February 2024 by Kathryn Long
What a find! Great gifts for kids at great prices.
January 2024 by Alessio De Marco
the only shop that was able to ship what I was looking for to Italy
January 2024 by Lou Mason
Item still hasnt arrived after 17 days. Tried to call no one answered after waiting 9 minutes. Emailed and got a reply 2 days later saying it would be despatched in 24 hours. But still nothing. Not impressed...EDIT.: Item finally arrived after much chasing on my part. I wouldn't use Toy Street again, too frustrating when waiting for kids gifts to arrive on time.
January 2024 by Angie Mark
Order placed on 7th December for a 4 yr old Christmas gift. On 8th December the money was taken from my account. Delivery expected 20-21 December. Nothing arrived. No contact from Toy Street until I emailed them, they state there was a problem with supply. Outrageous business ethics and excuses, it seems I am not the only one. My advice, AVOID AT ALL COSTS.
December 2023 by Kerry Davis
Item i recieved which i payed next day delivery for is NOT the item i ordered
December 2023 by carley peterson
Ordered 2 weeks ago - order still has not shipped.no one will contact me back in regards to my order.had to dispute with bank
December 2023 by Lindsey Z
I placed an order Nov 24 for an in-stock item. I got the initial order confirmation email and they charged my card, but I never received any notice of shipment. I specifically ordered with them because of their promises about swift delivery. I have tried to contact them several times through the email address provided on their website just trying to get a status update. I have received zero responses. I feel totally scammed. This was supposed to be a Christmas gift but now I just want a refund! I will not be shopping with this store ever again.
December 2023 by Izeneth Amante
False advertises products! I ordered a baby bathtub. The ad says it?s guaranteed next day delivery if you purchase before 6pm on the day by paying extra £7. So i did that. But it was more than a week already and I havent received any update re my order. Contacted customer service who just told me ? I can reassure you that this will be despatched for you as soon as it is possible to do so.? What a joke! Ended up cancelling my order!
December 2023 by jason cox
Order still not received from the beginning of November. Don?t know why I?ve waited this long, no communication and several other reviews seem to show similar problems! Had to raise a claim with PayPal to get a refund as they didn?t reply to my last message
December 2023 by kelly williams
Placed a order that said in stock and would guarantee next day delivery never received it next day contacted the company to then be told its now oos and I have to wait for my refund.
December 2023 by David White
It's now been 25 days since I made my order, after speaking to customer services they tell me 1 item was in a different location so were waiting for it. Still nothing and no tracking details. I would stay clear.
December 2023 by Marlena Samluk
I ordered item on 23rd of November item still not delivered no answer to emails or phone calls very bad communication with the seller
November 2023 by Felix Carter
Advertised a product at reduced price and then failed to fulfill the order. I've heard of them doing this on several occasions prior, so it's just extremely odd and frankly a bit suspicious. Will not use again
October 2023 by Caroline
Placed an order 3rd Oct. Still not received it.Tried contacting the company with no success, so currently in limbo. Luckily these weren't immediate presents or there would be some very upset children.Would never use again. Now got to try and source money through bank.