December 2024 by Fatima Hadian
I used to love going to this subway but in the recent months it has been bad. I don?t think the employees know the subway standard for the portions they are meant to give with each sandwich.Eg. In footlong, 6 slices of cheese, 6 slices of tomato and two scoops of chicken. They always give less and you have to ask for more.
December 2024 by Bukunmi Odejayi
When I actually receive the subway I want, my experience is 10/10. Unfortunately, in this subway to receive the subway you want is rare. No matter what time I come in there is always a problem with the meatballs. I came just as they opened and they said the meatballs aren't ready yet, I came around midday and they said the meatballs was sold out. It genuinely shouldn't be that hard to prepare more meatballs in the morning. Please fix this
November 2024 by Grace Ella
ANYONE WITH ALLERGIES, INTOLERANCES OR CERTAIN DIETARY REQUIREMENTS AVOID!!
Went to subway in the co-op today with my friend who is a coeliac and we were horrified by the hygiene standards at the sandwich station. There was very obviously a new employee who was unsure on most procedures and gave the lady before us her choice of sandwich filling on a bread which wasn?t available for that specific choice. When the other worked came over and said to her that you can?t use that bread the lady proceeded to pick up the chicken she had placed on the wrong bread and put it back into the chicken tub. This is so incredibly wrong on so many levels. My friend who is a coeliac was horrified as they have listed the chicken on their displayed allergens sheet as being ?gluten free?. This level of contamination would put her in the hospital. The lady then went to re use the same bit of bread that she used for the woman before us despite me asking for a different type of bread and a bigger size. The lovely lady who went before us then told the workers that her mother is a vegetarian and if she would have used that same bit of bread for her veggie mother?s sandwich she would have been fuming.
For a shop to so proudly display that they do have gluten free elements and that they can cater for allergies and intolerances the practice we witnessed was not only horrifying but incredibly worrying.
I also requested some nachos and the lady had absolutely no understanding of what I was asking. The male worker who made my nachos made a point of saying how he had changed his gloves after we had raised concerns about their hygiene due to my supposed gluten allergy. I had told them that it wasn?t me who had the allergy but my friend and also that the nachos they had just served me wouldn?t be gluten free as they are the cheese Doritos.
I understand that cross contamination cannot be guaranteed however the complete and utter ignorance towards this really serious issue from the workers today was shocking.
The sheer disregard for any common sense regarding allergies and dietary choices was appalling. A vegetarian who hasn?t had meat for a very long time may potentially react horrifically if they had the bread that previously had chunks of chicken on it as well as ANYONE with a gluten allergy but even an intolerance at this point would also potentially be hospitalised.
Absolutely horrific practice and I will be reporting this to the Food Standard Agency who are responsible for your food hygiene rating as this should absolutely not be happening. Your 5 star rating does not reflect your practice.
If I could give this review 0 stars I would.
Vegetarian options: Cross contamination is horrific again. Do not eat here.
Dietary restrictions: Awful. DO NOT EAT HERE. The cross contamination is horrid. See previous statements in review
November 2024 by Sean Woolmer
Service is friendly and helpful. Usually get teriyaki chicken wrap which is yummy, and tried footlong churroh with toffee sauce - ooh la la ?
July 2024 by Andre B
Lorraine and her colleague were simply awesome today, the freshest ingredients and best service I have ever had from any subway globally.
It's so refreshing to have such good service and food. They have a couple of new dressings and I was able to taste them before I even ordered. I will be making this place my go to place for any future Subway. Thanks ever so much for my delicious sandwich ladies and keep up the great/fantastic work. I had the footlong notorious sandwich on Italian bread and it is pictured below.
June 2024 by Aishayas Sain
I'm a vegetarian and I want to pick up my plant patty subway and they gave me chicken and bacon. I took a bite before I realised. I'm also Muslim so I have never eaten bacon in my life. When I called them they told me they didnt know how it happened, and they could refund me tomorrow. Not going to lie, I'm less upset about the £3.70 and more that they served me meat and the best they could offer is a refund. I took pictures with the order receipt as proof. If you have dietary requirements, I'd strongly advise you check your food thoroughly before eating.
May 2024 by qPeanutbutter
Highly recommend, very nice food, quick and quality service.Vegetarian options: Lots of options to choose fromWheelchair accessibility: Open area for ease of use
April 2024 by Tiffany Thomas
Ordered 4 items through Uber Eats and only received 1?called the Subway and they said they packed the entire order however all I received was one bag. I then phoned the Uber driver who claimed they only gave her the one bag?to me this looks like Subway staff are being absolutely lazy and also unhelpful by telling me to phone Uber Eats as they can?t do anything, but they?re the ones who failed to pack my order?????
March 2024 by Jess Watkins
Great friendly staff. Blonde girl serving this evening was very bubbly and friendly. So lovely to be served such a nice sandwich by such a lovely girl!
March 2024 by Mai
every time i come in here the same rude workers tell me i can?t have what i want, even though it?s clearly in stock? they don?t deny it?s in stock by they said i can?t buy it because it needs to be ?kept for tomorrow?? whether i buy it or tomorrows customer buys it, you get the same amount of money so why deny me it??? it?s ridiculous now and a very strange poor excuse.
March 2024 by Maia
every time i come in here the same rude workers tell me i can?t have what i want, even though it?s clearly in stock? they don?t deny it?s in stock by they said i can?t buy it because it needs to be ?kept for tomorrow?? whether i buy it or tomorrows customer buys it, you get the same amount of money so why deny me it??? it?s ridiculous now and a very strange poor excuse.
February 2024 by Imogen Lankester
Lovely staff :)Vegetarian options: The plant patty is my favourite to get here. It is quite spicy but very tasty when paired with the vegan cheese.
February 2024 by Jay Sarjantson
Woman was proper stroppy and charged me for a Notorious BMT after ordering Classic BMT. Have some professionalism about you,
February 2024 by Gavin Freeman MC So-Low
Can't beat a
August 2023 by Dylan Pearce
Always makes me feel a bit meh after eating.
