August 2024 by rob macleod
Fantastic service from STR as usual
August 2024 by Phil Atkinson
Rang 3 weeks ago to get a quote for some work, have had no quote despite ringing them twice more over the last 3 weeks to chase them.
July 2024 by Chris Nash-Allen
They were able to fit me in last minute for my MOT and to replace my brakes and kept me updated throughout the process couldn't ask for better service
July 2024 by Robert York
Had an excellent time at str and tech cpd
Trained by roly and assessed by Shaun
Thank you so much for your help and guidance
Would highly recommend for motorcycle training
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June 2024 by Sam Fiske
Booked in on Monday, dropped car off 8am Thursday, was done by 11am and collected by lunch. Seem like great guys too, thanks!
May 2024 by rachel attfield
I was a little dubious about using STR after reading some of the reviews for communication, but I'm more than happy I went against my fears! They sent me an sms reminder the day before my appointment (which I thought was excellent) and then sent my invoice via email together with another sms text to let me know my car was ready for collection. I paid using bank transfer as they included their bank details on the invoice and as a bonus I got 15% discount for doing so. Couldn't be happier and this made a fast collection when picking up my car. They also follow up with an estimate for future repairs via email. Would highly recommend STR again.
May 2024 by Heidi
STR Service Centre managed to fit me in last minute today to service my Air Conditioning. One minute I was melting in the car a short while later...cool as a cucumber!
Fantastic, friendly, efficient service.
Thank you
May 2024 by edith chislett
Thank you Dan and the team at STR - really pleased with the service today, both the vehicle full service and the customer service. Earned my trust and will be back.
April 2024 by Mark Smythe
Brilliant service provided ! Super knowledgeable and very friendly? highly recommended!!
April 2024 by Ben
Avoid at all costs, arrived with a drivable car for a basic service and ended up undrivable and without a car over the Easter weekend. Complete incompetence from the customer service team, zero communication and now we know that worryingly completely inept to even attempt a basic service on the car. Multiple items on the invoice not completed which was confirmed by a different mechanic we had to use to tow the car from their garage to his own and fix the problem they had created on the same day. No urgency, no taking responsibility and an overall awful experience.
March 2024 by Buican Alexandru
Great guys , had my 4 wheel tracking done with them after 2 shops failed or were incompetent in doing it. Stay away from Halfords / ATS ... Just come to these guys . Top notch and well worth it.
February 2024 by Scott Mcdonnell
Excellent service from start to finish. A well run company that really cares for its customers, transparent and clear communication throughout the process. Highly knowledgeable technicians and a special mention to Sean and Martin for a fantastic job. I would recommend this company if you want a great job done well.
August 2023 by phil taylor
Had a diagnosis for a rattle on the front of my car and then never got a quote for the work even after trying to contact them over and over again now having to find another garage to carry out the work do not use this garage lack of communication and poor service
July 2023 by Katrina Porter
I was left feeling disappointed after taking my car into STR. The customer service and communication was particularly awful.When ringing for updates I was told to check my emails, and I would only receive updates via email. Having already checked my emails.They were unable to give simple updates over the phone.When communications were received they were not polite and were rude & intimidating.When spending over £1000 on repairs good communication is a requirement.They had my car for 3 weeks, and would not give me a time frame on when it would be back.I would not recommend taking a car to them for repairs.(Please note I had a previous good experience but the mechanic who previously worked on my car doesn?t seem to work for them anymore.)
July 2023 by Steven King
Great service for specialists cars and competitive price.
