March 2024 by Angie Lester
Edward and his team went above and beyond to help us sell my father?s property. As I live overseas the process could have been extremely complicated but through Edward?s guidance it was absolutely seamless. I would highly recommend property ladder to anyone who is looking for a honest, reliable estate agency. Thx again team Edward.
March 2024 by Hollie Lester
Edward recently helped us sell my grandfather?s property after he passed away. Being located in Australia myself, it made the process a little more complicated but Edward was absolutely fantastic and so helpful. He went above and beyond for us and we are so grateful and would definitely recommend him and his team.
January 2024 by Ben Reed
Would like to say a massive thank you to property ladder for all there help selling my property amazing from start to finish Ben and the team really go the extra mile to help get it over the line wouldn't go anywhere else!
January 2024 by Dalia Courridge
Highly recommend Property Ladder to anyone looking to sell their property. Edward, Laurence and Ben have been a pleasure to work with. They've been proactive and responsive throughout the entire sales process. If I need an estate agent again in the future, I will be using Property Ladder for sure!Thanks again!
January 2024 by Mercedes Faiers
I'm sure property ladder will never forget me haha! It took a long time from first getting on the market to selling my house but property ladder were first class through it all. All of the team are helpful and understanding and do everything they can for you. Special shout out to Ben who goes above and beyond! Thank you team!!
January 2024 by Julie ANDREWS
A fantastic, kind and genuine bunch, really happy to help you, nothing is to much trouble Went over and beyond to help us sell our property with great advice whilst being so professional at all times. A difficult time for me as I was selling my parents house after losing them and they made it as stress free as possible, really smooth process and I couldn't rate them highly enough. Just to note our property wasn't really local either but we live local and that was never an issue. Sold promptly too with lots of viewings!Thank you all so much, so very grateful!
January 2024 by Russell Jackson
Laurence, Ben and TeamI just wanted to express heartfelt thanks and gratitude from both my wife and I for the thoroughly professional manner that you all have shown during the long process if selling our property.Over the last couple of years where we have had buyer after buyer drop out due to one reason or another you have always been there to help, reassure and advise us at all times. Your continued enthusiasm and sheer will to find a suitable buyer and continued encouragement to complete a sale has at times astounded us.As you know, you were not the only agents pursuing a sale but you far exceeded any service shown from your rivals.A special mention for you, Ben, thankyou so much for all your personal help, you have been an absolute star
November 2023 by daniel Lane
Ive used property ladder a few times now and always felt they have given there all to help and provide a great service. I can?t recommend them enough
August 2023 by Jennie Woods
If you ask yourself, what is it, I want from an Estate Agent, I can assure you Property Ladder will tick those boxes.I have recently had to sell my deceased parents? property, it was not an easy transaction to complete, not only because it was the family home that I grew up in, but in the last few years the property was not as maintained as it once was.Personally, I have used Property Ladder to sell my own properties, they have always remained professional, friendly, hilarious (in a good way) and honest, I can now add compassionate to that list.They take their marketing seriously and once an offer has been accepted, they really do all the ground work for you with solicitors and the buyers.Property Ladder really do know their market, and price accordingly, they advise on what you can do or not do to make your property more saleable. I did not want to do any viewings myself as it was too difficult for me, and I was happy for them to take ownership, and they kept me updated with every viewing and all feedback was given in a timely manner.I really cannot fault them in any way, they communicated with me regularly through my preferred method, and Ben is the master communicator with Solicitors. Jenna and Laurence are marketing superstars and when they say the customer journey is important to them, they actually mean it. Clearly, they have good teachers in James and Ed.
July 2023 by Tony Waller
In our view Property Ladder stood head and shoulders above the other Estate Agents we contacted at the start of the process. We were impressed with their professionalism and high success rate selling houses in our area but even more importantly totally at ease with the way they operate. We felt very comfortable with James and his management style.As the process developed our main point of contact was Ben and he carried on in same vein. It was always a pleasure speaking with him and he is very good at his job. Thank you Ben. You deserve high praise.So thank you Property Ladder. You sold our house quickly, efficiently and pleasantly ... and for a price we were pleased with.
July 2023 by Ray Batchelor
We would like to say a huge thank you to Property Ladder in Norwich for all their help with the purchase of our new home in Norfolk. Jenna helped us loads with providing a lot of background information about the property. Ben spent well over a hour with our viewing and was a total professional when it came to help and answering our many questions. Edward was also exceptional when it came to specific issues to do with buying a park home and really went the extra mile to explain all we needed to know. Nothing was too much trouble and they are all very friendly people. Ben and Edward also worked very closely with our Estate Agent in Hertfordshire to co-ordinate the sale/purchase. Very highly recommended!
July 2023 by Bradley Mckeown
Property ladder were very quick to respond, thoughtful and flexible when we needed something. Ben was very forthcoming with ideas about potentially extending and flexible with the time slot to view. Our sale process was smooth and easy to communicate with the team.
July 2023 by Mandy Bradfield
Great estate agents ! Professional team . Call?s always answered quickly. Ben is always prompt at responding to any questions I had . Highly recommend property ladder.
May 2023 by Nick Ingram
Superb service from James, Laurence and all the team at Property Ladder in selling a relatives empty house in Norwich. They did all the viewings liaised with both solicitors and kept us fully informed. First class service and we would highly recommend them to anybody looking to sell property.Nick Ingram
March 2023 by Annette K
Excellent service from Property Ladder. Efficient, professional, friendly and reassuring. Highly recommend this Estate Agency. They keep in touch and they understand requirements.
