December 2022 by Christine Breden
Great staff always very helpful
August 2022 by brian peel
Friendliest Post Office you will ever visit. Always smiling staff, nothing is too much trouble. A pleasure to use.
June 2022 by Sean Plater
The staff in Stalham Post Office couldn't be more helpful, they are so friendly and nothing is too much trouble for any of them, shame more shops did not have staff who cared about their customers like they do.
May 2022 by i0am0random
Large lady behind the desk is not only rude but tried to lie to my face, post constantly being delivered to the wrong address, post that is tracked and signed for also being delivered to the wrong address. Sort it out
April 2022 by James McGuire
I've only been in here twice and each time I was dealt with courteously and the people were happy and jolly, helping me and making the mundane tasks rather enjoyable. They sell lovely cards with a Norfolk theme. Bravo guys, keep up the great work ?
February 2022 by Graham Rendall
Went into the Stalham Post Office to deposit a cheque. They have a 2 person at a time rule despite being the only Post Office I have been to that has this. I walked in to be told to leave as there were 2 people in there. One of the customers in there was at least 30 feet away writing out envelopes and was going to be a while. I said can I quickly pay my cheque in. Oh no. Rules are rules I was told. I had to wait outside for 5 minutes.
January 2022 by ChrisT-2200
A visitor I was unaware of the layout of this quite spacious shop , from the door one can see only the left hand end. I could see only one customer, as I entered I was attaching my mask, the man behind the counter shouted at me most aggressively...only 2 ..and you haven't got your mask on! I went out, when the customer disappeared I peeked in, could see no one else, thought maybe one way system and first customer had left by another door around L shape layout, as I did so was YELLED at again....2 only go out!...I am not a yob but a respectable looking middle aged lady. I certainly applaud the efforts at distancing but not only the context but the tone of what, had I used it to him would no doubt have been called verbal abuse, was simply overdoing it, what an arrogant and self important man. I most certainly will never go there again.
December 2021 by SandraC-795
I have used this Post Office for over 20 years and the staff have been wonderful, the service second to none. I bank there weekly for my church and also my own private banking.
December 2021 by JulianW-132
I visited this Post Office in Stalham to post a small parcel to Spain , i was required to fill out a customs declaration form , the man behind the counter was very arrogant, refusing me a pen to complete the form stating he didn't want to catch Covid from me, he stated that I had to buy a pen from the display, I then had to withdraw £10 to pay for the pen which cost 40 pence. I left the Post Office intending to use this Post Office ever again . I later spoke to a manager at a main Post Office and described my experience, he said this was an embarrassment and should never have happened, the whole experience was compounded when the intended parcel was never received in Spain, overall the customer service i received would rate at zero.
September 2021 by caroline king
Amazing
May 2021 by Peter Sedgwick
Great staff
December 2020 by Randy Gourdie
Always good.
November 2020 by Miles Weston
Cheerful and helpful staff doing great job during difficult times with covid. An essential service in the town.
November 2020 by Si Happen
Very helpful, happy people, nothing is too much for them, I allways go here never had one problem in 12 years useing this post office thank you
November 2020 by Lucky Lenny
Every visit is hard work. They make the rules up as they go along so I go elsewhere now.
