September 2023 by Mohammed Ameer
Shop is reopened with all service.Post Office, costa coffee, American sweets, vape shop, and many more.
June 2021 by Sarah Miller
I was really impressed with the attentive service from Ajay and James this morning. I was given all the information I needed and the service came with a smile. Great to have a PO available in our village.
June 2021 by Darren Rose
Very prompt efficient service from a couple of friendly staff members, I use this post office weekly so am a regular user and have never had any issues, even during lockdown they still kept open and serving customers
February 2021 by Angela Rudd
Friendly helpful staff. We are so lucky to have a post office in the village. Also banking facilities available at this post office. Very useful convenience store and newsagents in same premises. Good range of groceries and general greetings cards. magazines for all ages. The store also does a delivery service which is so helpful in these difficult times. I use the delivery service every week. Personal friendly service all round. Thank you so much.
January 2021 by Laura Batch
Rude obnoxious woman. Doesn't talk but shouts in a monotone voice with no pleases or thank you. She chucked the book of stamps across the counter at me instead of handing it to me. Her personal appearance needs addressing and her mask should be worn over her nose and mouth not around her neck or dangling from 1 ear. Raise the standard please.This would have been the 21st or 22nd of this month.
November 2020 by Inigo Visiers
Always happy to help. My congratulations. Never let us down. Efficient and professional. So pleasedwith the customer services.
November 2020 by C&A 8089
Mulbarton Post Office 45 Birchfield Ln, Mulbarton, Norwich NR14 8AAUpon ringing the above post office to find out about a missing package & providing all details I had, I was spoken to in the most impolite, condescending & disrespectful way by the post office worker on duty that morning (22/4/20 11:15am).She refused to listen to me & proceeded to speak over me, getting more irritated & constantly repeating herself whilst not providing me with any real helpful information other than the obvious.I was made to feel like I was unintelligent & unable to understand what she was saying, in the most rudest phone call I have ever had.This person is not fit to serve the general public with such a rough & rude attitude at the drop of a hat. Her irritation & pretentious attitude was clearly obvious over the phone & was totally unnecessary.I am unfortunate that this is my only local post office.
November 2020 by Mrs Ratif
Always greeted by a smile and always very happy to help ??????????
February 2019 by Nicholas Evans
Terrible customer service. Incredibly rude staff.
July 2018 by Seagull Norwich
I went into MULBARTON Post Office to send a parcel.
The woman behind the counter had a magazine open and was doing a crossword.
To attract her attention I said, â??Good morningâ??. Without looking up she replied, â??be with you in a minuteâ??. I had to wait until she finished her crossword clue.
The company to which I was sending a return had asked me to have a small form stamped by the receiving Post Office. The counter clerk refused to stamp it, stapled it to the till receipt and passed it back without comment or explanation and went back to her crossword.
June 2018 by LORRAINE BURRELL
Typically village post office, staff honour of their way to help, always a pleasure going in there ð???
May 2018 by Samantha
My local post office which I always try to support
So useful to have a post office in the village to collect parcels and not have to go miles out of your way
Use it or lose it
Staff always helpful and friendly
Sometimes long queues though
They were very helpful when my mum died and I had to have a load of paperwork signed
In One Stop shop so they share their car park
March 2018 by Sarah Isaacs
Very rude female working there. She moans that nobody uses PO, and is clueless that she drives away business. Tuckswood PO or Hempnall are so much better.
