March 2024 by Lorraine Secker
Great customer service, good range if goods.
February 2024 by Louise Shaw
It was busy, but the staff were very good. There were lots of offers on. They had everything that we needed.
February 2024 by Sally-Ann Hewitt-Coleman
Always helpful. I buy tropical fish from here and have never had a problem with any fish bought, they are always in good condition with good health.
February 2024 by Andrea Clark
Lovely vet who was very gentle with my cat.
February 2024 by Beth Nash
Does everything your pet desires
February 2024 by Sue Brodie
Found the product I needed. Very helpful at the checkout.
February 2024 by Andre B
Love this place, the staff are always super friendly and helpful. Store well laid out. The only thing I would say is the rewards/loyalty scheme could be so much better than it is at the moment. Vouchers that are my pet specific would definitely help.Still gets 5 stars from me. Thanks All?
February 2024 by Ma?colm Bailey
We take our gorgeous miniature Schnauzer for grooming every 4to5weeks and the public are always saying how well she looks the staff at Hall Road and sprowston are brilliant couldn't ask for more thankyou
February 2024 by jj stanwell
Staff are polite enough.I took advantage of their free water test that they do as I've just bought a new fish tank!They said the water was fine and no concerns.Bought fish, next day fish all dead.Bought my own town kit for home, checked the water and the test basically stated the water was like nuclear waste it was so strong with nitrate .Note to self... trust no one!
February 2024 by Jimmy HotDog
What a great store!
January 2024 by Andy R
Ordered online to collect in store but on arrival the next day they told me the order was not on the system. I produced all the proof of the purchase but I was forced to pay for the order again and wait for a PayPal refund. They took no responsibility and blamed the "onIine processing company" I give 2 stars because the refund was processed but 100% unimpressed with the service.
January 2024 by novac silviu
DAN was amazing, helped me with the questions i had in regards of my fish tank, and sorted out the order quickly. Thanks
December 2023 by Jen Denison
Staff are nice and lots of options to choose from. Can be a bit messy at times but, when isn't a pet shop
December 2023 by Sandra Raven
All the staff in the veterinary. Was excellent when we had a issue with our dog. Lovely staff and there was so kind. Thank you. Pets at home.
December 2023 by Bruno Pereira
Very good quality product and very friendly staff