June 2023 by Stuart Gladwell
Georgie Gotts has been very helpful setting up an order for 5 chairs for our office. She has been of great assistance with regards to sorting out the order and her communication has been brilliant.
October 2021 by Guy Masters
Outstanding service. Ordered a chair on Sunday evening, phoned on Monday to say due to the fuel crisis they weren't sure if the chair would be delivered Tuesday or Wednesday - arrived Tuesday. Chair was as described - excellent
October 2021 by Ed Harris
I highly recommend this place for a working from home office chair. Really helpful advice and a chance to see which chair suited me best. Thanks Neil
June 2021 by Fred Nicolson
I ordered a chair with a long lead time, they phoned up to double check I was okay with that, and let me know when they'd receive it from the factory.Skip forwards and I receive a call exactly on the day promised, to double check delivery. Skip forwards one more day and I've got the chair.They were polite and professional on the phone, and the product was delivered undamaged and well packed. I'm overall impressed and would recommend.
March 2021 by Joanna Wills
Ordered a Herman Miller Embody chair with a one-week delivery time, received a phone call after placing the order to confirm delivery for the next day! Chair arrived well packaged, would definitely recommend.
March 2021 by Aaron Harris
Ordered a Herman Miller chair from OFS and was delivered next day, I couldn't get the gas lift to work, Neil was in touch the same morning and resolved over the phone. Great customer service would definitely recommend.
October 2019 by Nicole Howes
Great ergonomic chairs supplied to our studio from the team at OFS. Wouldn't use anyone else!
October 2019 by Emily Smith
Neil provides excellent customer service and advice when looking for the perfect ergonomic office chair. Ended up choosing the Orangebox Do chair and wouldn't go back, my posture has never been better!
September 2019 by Jonakee Chandra
Ordered a seriously expensive Herman Miller (Sayl) chair, waited a whole month until the day on which it was supposed to be delivered. Complete radio silence from OFS on the day; two emails from me, two attempted calls later I get through to someone at 3pm who is holding fort on many fronts. Instead of an honest explanation (that the main man was away and his deputee off sick) and apology about missed deliveries, I was met with pedantry and defensiveness about how they were going to call and how my emails of 11am and 2pm hadn't been sent early enough to merit a response. The chair arrived 4 days later (that is 1 month and 4 days). They had got the chair from the supplier by 2pm on the day they were supposed to but this was apparently past their cut-off so they wouldn't organise next-day delivery as previously promised.
